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Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:
Thanks so much for your note! I’ve packed away my makeshift office for the week in order to go nowhere and do nothing. I may be dipping my toes in the tub instead of the ocean and making my favorite Smitten Kitchen recipes for myself rather than indulging at a fancy restaurant, but I’m still trying to disconnect and recharge.
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Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours. While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording.
If you’ll be away for a portion of time observing a holiday, create a cheerful auto-reply in your absence! Instead of my phone, it’s the jingle bells that will be ringing until 1/2; I will be out of office until then, please expect a reply with 24 hours of my return. I’m leaving on a jet plane! The Stern Firm will be out of the office until 3/4 on a company-wide retreat. We will respond to all messages promptly upon return.
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Hi, I am out of the office for my annual year-end vacation and will not be able to check my mail until after the New Year. Have a Happy New Year!
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I had a manager who did exactly that for his paternity leave. I was floored, because I never thought it was an option. His attitude was that if it was important enough, the person would send it again.
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In my world, “please contact $Manager” is recognition of a staffing level problem. $Manager will have to decide what project to defer if a crisis comes up while someone is OOO.
Whether you're taking a personal or business trip, keep in mind that information contained in your OOO message could be used against you maliciously. Be sure to follow out-of-office message best practices to keep your company data secure. Create different out-of-office replies based on whether the message is going to someone inside or outside your company Avoid personal details Don't share your travel destination Don't provide direct insight into the chain of command Avoid listing your exact length of vacation
6. Out of Office Template #6 For the Person Who Likes to Live on the Edge (of HR Protocol) Hello, I’m currently offline for the holidays—which means I’m busy either
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That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!
This one’s for all the marketing/sales buffs. Turn your vacation responder into a lead generation tool and collect leads even while you’re away! Hi there, Thanks for your email. I’m currently out-of-office until [date] with limited access to email. If your request is urgent, please contact [name] at [email] or [phone]. In the meantime, did you know that we have a weekly newsletter? Step right up for a weekly dose of all your favorite content from us, delivered right to your inbox. Don’t miss out on the good stuff! Sign up for our newsletter here: [link] I’ll be sure to get back to you as soon as I’m back on [date]. Appreciate your patience! Thanks,
I pretty much never pay attention to out of office replies, just note if there is one. If I really need something urgently I’ll look to see if there’s another person’s contact info, but it’s rarely that urgent. I might also look for a return date, if that matters to me. It would annoy me if I had to wade through a wall of text to find either of those things.
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Option 1: Wait it out. Ask yourself, “Is this urgent and important?” If it isn’t, take a beat and give me a chance to respond after I dig myself out of my inbox later this week. You and I will be better off with this expectation set now.
I will be out of the office this week. If you need assistance while I’m away, please contact [NAME] at [EMAIL].
You crossed everything off your to-do list and cleared out your inbox. There’s one last thing for you to do: Write and activate the out-of-office message on your email.
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Seeing and experiencing destinations is how I keep on top of the trends and make on-the-ground connections for my clients. While I'm away, take a peek at how these connections helped me surprise Tina with an upgrade to a beachfront villa for her honeymoon [link to testimonial/video/FB post with Tina's thank you email and picture of the view].
Giving the option to contact an email address containing “interruptyourvacation” provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.
If you need assistance, contact our Reception." In AmE, if official/national holiday(s): "I will be away for the holiday(s) etc." If vacation, "I will be on vacation etc." Where is the automatic reply in Outlook?
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Some people can try to contact you again and again if they think you might be available at some time. If your colleagues know that they are on a personal vacation, they are less likely to attempt to contact you. The details of the person who can assist the caller when you are not available.
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But traveling for work, then I say “intermittent access” so that I only need to respond to the urgent emails and can ignore everything else for a few days.
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By the way, BizzyWeb will be closed November 26-27, December 24-25 and January 1. We promise to only use professional and appropriate out-of-office messages, and to reply as soon as we are back in the office. Happy Holidays from the Hive!
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Save time and direct folks to a page with answers to frequently asked questions in an autoresponse to help sort and prioritize customer service inquiries. Thanks for reaching SimpleTexting, my name is Jenny. While you wait for a customer support rep, see if we can answer your question here https://txt.st/PQBLPE.
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That sounds like she’s using an auto-responder, not an Out of Office. The primary difference, as far as I can tell, is that an auto-response will respond to every email, whereas the OOO message will only reply once per sender when it’s turned on. (Turning it off and then back on resets it)
While I hypothetically could reach my email, while I hypothetically do have my phone on hand, and while I hypothetically do have access to WiFi, I’d rather enjoy time with my family. My kids are growing up at the speed of a supersonic jet, and if I blink one more time, they’ll be 35. And I’ll be 73. And I don’t want that.
That said, I do realize that I can’t just not use my phone at work. I’m surprised she has not been called on it by her coworkers yet!
Hah! Maternity/parental leave is often 1 year here, so there is zero expectation you will read or “catch up” afterwards. We keep our email addresses during where I work (Canadian government), so it’s standard to put an OOO that just says “on parental leave. Please contact X instead” with no reference to actually reviewing any of those emails, and often not even a projected date of return since people often flex their return date or take extra time, or just return to a different position entirely (out of choice).
The more information you include in your outgoing message about the colleagues who can assist in your absence, the less likely you are to interfere with ongoing projects. This will help ensure you enjoy that well-earned vacation.
Happy holidays! ----- Happy holidays, and thanks for your email! I'm taking a few days off to spend time with my family and friends so I won't be answering emails as quickly …
!
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I agree! I’m in HR and all I can think of when I see funny OOO’s from people is, “How big of an a$$ are you going to feel when someone emails you about needing time off for a funeral and they get this nonsense back?”
call center: A call center is a centralized department to which phone calls from current and potential customers are directed. Call centers can handle inbound and/or outbound calls , and be located either within a company or outsourced to another company that specializes in handling calls. Get the Cameo app to view the latest content, DM your idols, share your Cameos + more. Just like that. Holidays: Christmas. A 'Beary' Merry Christmas A Caroling We Go A Christmas To Remember A Holly Jolly Christmas A Season Of Love And Laughter All Hearts Come Home For Christmas All I Want For Christmas All Is Calm, All Is Bright All Wrapped Up Away In A Manger Baby's First Christmas Bah Humbug Believe In Miracles Believe In The Magic Of Christmas
I do this when I’m on personal vacations. When I’m doing field work for research, I do tend to add a statement that I won’t have access to email/phone because I’m doing field work in X location.
Website: https://www.indeed.com/career-advice/career-development/holiday-out-of-office-messages
I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
I would say that "best of luck" would refer to something more specific, Whereas "All the best" is a generic well-wishing.
That’s it. That’s all. Simple and to the point, this message will let people know that you can’t respond to messages.
The more information you include in your outgoing message about the colleagues who can assist in your absence, the less likely you are to interfere with ongoing projects. This will help ensure you enjoy that well-earned vacation.
No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
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To then turn it off after your break, you follow the same steps but this time you simply check Vacation Responder Off instead of Vacation Responder On.
Oh, it’s part of a much larger set of problems. He will put in the subject line “don’t read until Monday,” also not understanding that when I say I do not look at my email on my off days, I really do not see them, because I don’t open my work email out of work. And that I have a personal email account, that is not my work account?
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [Contact Name] at [contact email].
Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
Sorry I missed you. I’ll be out of the office and slow to respond until after the break.
Work-Life BalanceHow to Write an Out-of-Office Message During the COVID-19 Pandemic—Plus Examples!
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I’ve seen similar things with OOO messages where people would update them practically daily. “I’ll be away from my desk from 9-2 with intermittent emails and then on a call from 3:-3:45” and ….dude. We don’t need that much detail every day.
Depending on the type of holiday, you can create specific templates for various holidays such as Christmas Thanksgiving, New Year etc.:
[Company name] office is closed today for the [holiday name] and will reopenam [date]. [Company name] Online and our website is available throughout.
I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
If those weren’t bad enough, if anyone on that lists sets up an out-of-office message, it *automatically* replies all. If the email bounces back, it bounces back reply all. One guy left the company and his email had a permanent out-of-office auto reply. The list was quite busy for a month or so and the message popped up multiple times a day.
Website: https://newoldstamp.com/blog/how-to-choose-a-perfect-christmas-banner-for-email-signature/
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Bon voyage! You’re going on your holidays and you’re completely leaving the office behind. This is the perfect auto-response if you won’t be checking your emails the entire trip.
My bank still does that, and it seems to serve a good purpose there–I appreciate knowing if I should call someone else to get things done that day.
I understand how important it is for you to get the information and services that you need, however, I am no longer with Jones Consulting.
When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
One day, the boss said I needed to start answering phones, and did not accept my pushback.
I wouldn’t be surprised if she’s had experiences in the past with people not getting an immediate answer then upping the urgency–we’ve had letters about such coworkers here. There’s an email, then a followup email, then a chat message, then a phone call, then they walk over, all within ten minutes of the initial email.
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