The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
They only discovered this AFTER the Christmas rush. Thankfully there were no client meltdowns that year or it could have been a lot worse.
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While this may not prove so fortunate for us, we can use the poor weather for comedic relief. You can even include a screenshot of the weather forecast for a sense of realism. Not only will it give senders a chuckle, but it’ll also generate a certain amount of empathy — which is often the key to good content.
YES. I was actually just going to go on the weekend thread and ask if I was the only one that really hates this term.
I’m tempted to make out a “SUPER DUPER HELPFUL COWORKER” certificate to hand to them.
Three Holidays. The end of the year brings a special gift: Three holidays give our spirits a lift. Thanksgiving, (Christmas/Hannukah/Other holiday) and New Year’s, too, May they bring lots of joy and pleasure to you. Happy Holidays! By Joanna Fuchs. Here's more holiday poetry, in a holiday message for cards, to send to people you care about.
An ex-Apple PR, Karen's career highlights include interviewing Apple's Steve Wozniak and discussing Steve Jobs’ legacy on the BBC. Her focus is Mac, but she lives and breathes Apple. Recent stories by Karen Haslam: How to delete cache on a Mac How to update iOS on your iPhone Apple releases important security updates to stop spyware About Macworld Contact Site Map Information for Advertisers Licensing & Eprints Privacy Policy Terms & Conditions Cookies Follow Macworld on Twitter Follow Macworld on Facebook
I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
How do I add the District Events and Religious Holiday calendars to my calendar in Outlook?
If this is a good representation of this individual’s personality, then I think they would be a fun co-worker and a reasonable boss.
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I’ll be back on [DAY OF WEEK], [DATE]. No explanations, no apologies, no promises to respond, no redirects to other colleagues. It works.
I am traveling for work August 3–7 and will be slow to respond to email. If you need immediate attention, you may contact me at 910.555.7652. Troubleshooting requests should be sent to Adalis Rossman at [email protected].
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Same, and I leave this template in my settings so all I have to do is change the date. Simple, to the point, and no one can say they didn’t know what to do while I was out.
too short, though – most of the time you should give a date of return to set expectation (and so I don’t bug you again before you’re back)
I’m with you, honestly! When the end was “she’s So great” and not “she’s so [sime negative adjective]” I was actually surprised. I thought it was annoying and condescending and all around extra. But I guess I see why some people (including the ooo boss) would think it’s funny.