It was a commodities trading firm. I still barely know what they do. But, I would answer the phone, listen to whatever they said, understand not much and then I would say “lemme put you on hold” and then I would turn to the nearest person not on the phone and I’d say something dumb like “They’re calling about like…salt maybe?” And then I’d transfer to that person and they would figure out who it went to. (They all knew who was trading what that day. Nobody ever told me.)
Such emails can range from strictly professional and formal to funny, depending on the occasion. You can use those messages in a way that would drive traffic to your website or serve as an instrument to form a stronger bond with your customers.
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I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
I no longer work at this company due to the misalignment with advertised company values and actual practice.
If they think you’ll be checking in, they might still attempt to get in touch with you. In the event that you take vacation time or personal time, they’ll try to contact you less often.
In this image, you’re letting people know you’re OOO with a “Missing” notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.
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I say “as soon as possible,” which to me means “as soon as possible after I get back to the office, make myself a coffee, throw out the milk I forgot in the fridge, chat with my colleagues a bit, check in with my boss, and triage all the new emails and VMs that came in while I was away.”
Then, all that’s left to do is turn it on before you abandon your desk, and get prepared for a relaxing holiday break—without feeling the need to be constantly tethered to your inbox.
President Eisenhower signing HR7786, changing Armistice Day to Veterans Day. From left: Alvin J. King, Wayne Richards, Arthur J. Connell, John T. Nation, Edward Rees, Richard L. Trombla, Howard W. Watts
Apart from this, try to limit the details you provide in the message. You just need to inform that you are going on a vacation; you need not give the exact plans. Also, refrain from making it funny. It can be easily misinterpreted and leave a wrong impression.
“Hi, I’m Troy McClure!” We’re not sure who wrote the original Troy McClure out of office message, but this version by Paul Sokol of Infusionsoft is a real gem.
The dialogue “You may remember me from..” by Troy McClure is uncannily iconic for all Simpsons fans. It has also evolved into an autoresponder saga. By the time the reader realizes that they are going to wait a while, they would have already had the fun of reading this hilarious convo. Have a look at this funny out of office reply and see if your associates would love to hear it:
Having easy access to your work even when you away from the office doesn’t mean you don’t take time to disconnect and relax for a while. You deserve to take a break, muting all the mailboxes and switching off your work phone for a couple of days or weeks. However, there is a lot you should put in place before going away from your office, in the true sense.
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
When one of my colleagues is out of the office, he doesn’t mess around. In fact, he’s turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.