Depending on what provider you use for your text marketing software, the step-by-step instructions for setting up an away message varies. You can find ours here.
I’d just stick with “I will be OOO without access to phone or email from XX/YY to XX/YY, returning on XX/YY.” And then whatever directions for directing to your support/backup while you are out. I find that specifically saying ‘without access to phone or email’ sets a good expectation of non-response.
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I do this too! Depending on how busy my inbox is that day, I’ll also set it to start around 4:30 pm my last day in the office before going on vacation. I have a lot of people that email me at 4:56 expecting to be #1 on my list the next morning so I try to catch them that way.
During the holidays, many offices shut down in a way that they do not throughout the rest of the year. For these rare few days, you may be completely inaccessible to customers and unable to help employees who are trying to sneak in a little extra work through the holidays. Use this checklist to make sure that you've shut down the office correctly--and that you're able to get everything back up and running smoothly again when the holidays are over.
In spite of your best efforts to notify people ahead of time, not everyone will get the notification that you're going to be shut down. Make sure that you: Post signs about the shutdown and when you will be back Change your voicemail message and have a plan for what to do if your voicemail is full: will it notify you? Is there an alternate number to call? Put together an "out of office" email that lets people who attempt to contact you know when you will be back Make sure you have a call tree for emergencies, and that everyone knows who he or she will be responsible for calling in the event of an emergency
Hey there! I’m on holiday right now. I’ll try to reply to your message ASAP. Talk to you later!
The subject line. This is the very first thing your customer will see, before they even open your email. The opener. The first line is what greets the customer as soon as they open your email. The “thank you” The body. The email signature.
If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly.
But despite these (fantastic) suggestions, the number one rule for choosing your out of office is that it reflects who you are as a person. Don’t change for anyone, especially not your auto-responder.
Businesses can create offline messages in REVE Chat to keep their customers informed about their business hours and guide them towards getting a faster response.
Perhaps someone reached out to your marketing department regarding a press inquiry, guest post pitch, etc. You’ll want to be sure you’re ready with a response. Thanks for reaching out to NAPA marketing, someone will be in touch with you shortly. What can we help you with?
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
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13) I’m not in the office right now but if it’s important, tweet me using #YOUAREINTERRUPTINGMYVACATION.
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I will be out of the office from Nov 3rd to Nov 10th with no access to my emails.
You can’t do that when students are emailing (well, you can, but you shouldn’t). Our office requirement is “within 48 hours during regular business hours.”