Like, I don’t feel confident enough to do it myself, but the OOO writer is probably a known Quirky Person and I admire that to an extent.
In most cases, the voice of your out of office message should be similar to the voice you’re using while communicating with clients. If you’re usually formal, replying with a joke could be jarring — and vice versa. Your mileage may vary, but keep that in mind before setting up an automatic reply.
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I’m four weeks away from going on maternity leave for six months, so I’m in the process of divvying up my clients between colleagues, or finishing off work and closing cases. I will need an OOO for anyone who pops up again having been closed in the past, so this thread has been useful to get me thinking about it!
Yupp! At this particular place we had a client who could not get a hold of someone. They made a huge stink about it and this became company policy. We also had to change our VM every night. We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.
Sorry I missed you — I’m unable to get to my email right this second. Why? I’m on a backpacking trip, surviving on Spam, really good water, and trail mix. You should see the stars out here.
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return).
Remember that it’s important to choose the tone of your message based on the final recipient.
Over time, I began to suspect that those who might be telling the truth (of which I suspected there were very few), would mention their relationship to the person and possibly the cause, for example “My grandmother just passed away after surgery.” The ones who left it wide open (“someone close has recently died”) led me to imagine that it could be a random person in their city that they read about in the news, their goldfish, or perhaps a distant relative who had passed away in the previous few years.
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
An autoresponder email message is a notification that you receive when the person you are trying to reach is out of the office. These messages …
The appropriate tone depends on the holiday. If you’re closing for Christmas or New Year’s, it’s safe to assume your customers expect you to be festive and maybe even humorous. Conversely, if you’re closed for Veterans’ day, your email should strike a more serious chord. Use our templates and double-check your tone before you hit send.
We had to do this at my prior position so that agents knew that we were in the office that specific day. Now i dont even use my phone as most internal people call me on Teams.
The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
In the meantime, you can follow me on Facebook, Twitter, and Instagram as nothing can stop me from sharing some good marketing tips and advice – not even a holiday.
A few years ago we had a team meeting, with the typical agenda provided to all by our manager. One of the items was OOO and the manager’s name and dates of her upcoming vacation–of course, to give the team advance notice that she would be out. One of my colleagues did not know the acronym and was at first confused. His read: “Ooooh, Mary is on vacation for these dates and is so excited.” Which I am sure was the case, but . . . no, not exactly. Ha ha.
My pet peeve is when people put a contact in there but then don’t include their contact info, assuming anyone would have it. I don’t always and that’s super annoying.
Turn on automatic response indefinitely or choose the dates you’d like for them to appear. Write your OOO message in the message field, then click “Save.”