Proof that some people just Don’t Get It: in response to my out of office voicemail message directing callers to contact my co-worker for anything urgent, a woman left the following message on MY voicemail: “Co-worker, I am having this issue, blah, blah, blah. Please call me at X.” Yeah, I–not co-worker–got the message a week later when I returned.
Thanks for your note! I’ll be OOO from [date] to [date] and will not have access to email during that time. If this is an urgent matter, please contact [Contact Name] at [contact email].
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The date range you're gone but more importantly . . . The day you will respond. (Pro tip: If you seriously get a ginormous volume of emails when you're away, or you're going to be gone for an extended amount of time, make sure this date is one or two days AFTER you're back from your vacation. Under promise, over deliver, do your laundry.) Alternate contact if there is an emergency. Your phone number (if you absolutely must, but I don't endorse this).
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I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.
The appropriate tone depends on the holiday. If you’re closing for Christmas or New Year’s, it’s safe to assume your customers expect you to be festive and maybe even humorous. Conversely, if you’re closed for Veterans’ day, your email should strike a more serious chord. Use our templates and double-check your tone before you hit send.
If you’re not sure when you’ll return, don’t include dates. Simply direct them to a colleague.
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Education Details: You can always have templates ready at hand to use for varied occasions which cater to different sets of people. These will save a lot of time as well. Sample Out-of-the-office (OOTO) Automated Responses For Email. Thank you for your message. I will be out of the office …
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But really, I think people who know you WFH will get your meaning and people who don’t know you WFH won’t care or feel misled if they find out you really work from home.
Hi and thank you for your message. I’ll be out of the office on [DATE]. Please contact my manager, [EMAIL] for assistance.
Hi, I am currently attending a training session. As a result, my reply might take a bit longer than usual. I apologize for that. I will be able to respond in a more timely manner starting from [DATE].
Hi and thank you for your message. I’ll be out of the office on [DATE]. Please contact my manager, [EMAIL] for assistance.
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I apologize in advance for any inconvenience that this may cause you, and I want you to know that I can help you rectify this if you contact me on the email or phone number below.