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3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.
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Thank you for your email. I am out of the office and will be back on Nov 10th. During this period, I will have limited access to my email.
My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it’s only natural to expect the same gesture in our work inboxes …
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.
No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
Is your email urgent? If so, you should probably call [Name] at [phone number], and they will assist you. They aren’t in the sunshine – they’re still at work.
Because of this, typical out-of-office replies will often split the difference between our hopes and fears and say something like: “I’m out of the office and can be reached but if you need assistance right away, please contact x person.”
REVE Chat offers the template to set up personalized queue messages and exact wait to manage their customer expectations. Under the customization option from the dashboard, you can manage customer conversations by providing estimated time and message.
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On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office.
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!
But some of us just aren’t as lucky. Or if we’re traveling during the winter and heading up north — well, we’re going to run into some snow, aren’t we?
I meant email. The phone calls were similar, but a whole other problem. Your overdue notice? Did you discuss it with Head of Circulation (who knew the background)? No? Let me transfer you.
I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].
Right, Outlook has that auto-display of OOO messages, so at least I know so-and-so won’t be seeing it for days and I either adjust expectations accordingly or I just email someone else.
Businesses can create offline messages in REVE Chat to keep their customers informed about their business hours and guide them towards getting a faster response.