For those new to the business world, your out-of-office message is the most common form of automation related to email. Once activated, it sends out a predetermined email message to anyone who emails you while you’re out, telling recipients exactly what they need to know.
We have all been there, hitting your head against the wall, trying to come up with something professional yet with a personal touch so you don’t sound like a robot. The faster you are done with it, the faster you can run away from work. Think think think!
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Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
Thank you for your email. I’ll be offline starting Friday, November 20 through the Thanksgiving holiday with limited access to email, and will respond to your email upon my return on Monday, November 30. If you need immediate assistance, please contact Maria Gonzalez, my fellow digital marketing manager here at MixCo Media, at [email protected]. Thanks for your patience!
Part of me would really appreciate an OOO that says, “I can’t get back to you today because I’m out robbing a bank.” Part of me would dread that, because I’d probably become that person’s court-appointed attorney.
If it’s not that infinite loop of autoreply hell, you get the “I will not be reading or responding to any email sent during this time. Please resend your request after August 1st.” dismissal.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
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I should note that our voicemail system has a pretty straightforward feature to put an end date on an out-of-office voicemail message. I am baffled why this person does not use the feature.
Duh. We're in the travel industry. Of course, an out of office message involving dolphin-speak would be at the top of our list! Who doesn't love a dolphin?
Should the matter be important, please contact Jim Ross ([email protected]) in my absence. Kind regards.
Here’s one example out in the world, which jumpstarted me thinking about this topic:
Turn on automatic response indefinitely or choose the dates you’d like for them to appear. Write your OOO message in the message field, then click “Save.”
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
What Should Your Vacation Message Include?A subject, with the dates you leave and returnWho to contact in an emergency (name, email, and phone number)Point of contact for non-urgent inquiries (name, email, and phone number)Keep Your Message Professional
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OOO messages can contain valuable information for determined attackers if too much personal information is publicly available. But with a security awareness training program and preventative security controls in place, you and your employees can get the upper hand against cybercriminals. That's where ProArch comes in with our comprehensive security services. Stay up to date Subscribe to the blog for the latest updates Cybersecurity Compliance Let’s Talk Services Cybersecurity Governance, Risk, and Compliance Cloud Infrastructure Microsoft Data Analytics and AI Software Development Consulting Home » Categories » Email, Calendars and Contacts in Outlook » Calendar