This is one reason I rarely give a contact person. My company is terrible at communication, and not only could you easily be sent on a OOO chain, you could also be emailing someone who is out who didn’t even use OOO.
That said, I promised my wife that I am going to try to disconnect, get away and enjoy our vacation as much as possible. So, I’m going to experiment with something new. I’m going to leave the decision in your hands:
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The only thing I add to that boilerplate is if I’m working but mostly unavailable.
If you want to send multiple messages over different days, make sure each one includes all the information above so there aren’t any questions left unanswered. And remember — no matter how much space you give these notes, you still need to leave enough room for actual emails!
I set mine for long meetings (half a day or a whole day) or if I’m traveling. I do have clients who email about time sensitive issues and it’s better for everyone if they know I might not see their message for a few hours.
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
I personally always leave my employee as my contact because a) I trust her completely, b) I’d prefer people email her anyway, so this is nice practice, c) My boss is the CEO so please for the love of god don’t email him about your data entry issue, d) the people who are emailing me about sensitive things that my employee shouldn’t know about also know enough to have that discretion.
Does your company publish blogs or offer downloadable ebooks, reports, or case studies? If so, add a P.S. to the end of your vacation message linking your readers to some content they can learn from or engage with.
Does this only work with contacts saved in my phone? I’m trying to get an auto response to prospective clients whom I don’t have saved in my phone.
I have a coworker that purposely leaves them on the first day that she’s back in the office (even though it said she would be back today) because she thinks it signals that she’s still unavailable (while she needs some time to catch up.) I think it’s a bit confusing. I personally would feel weird doing it because it seems like I just never came back from vacation.
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Please note that I will be completely disconnected from email and will not be checking messages until I return. So, if you need urgent assistance, please send an email to [Contact Name] at [contact email].
Don’t beat around the bush! This is an expression that means you should get to the point. That is, you should make your message direct and brief. This will let the recipient quickly know that you’re not available and who they can contact instead. You can start with a simple greeting and then proceed to the message like in the following examples:
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