Auto-reply email sample: Hi [first_name], Thanks so much for reaching out! This auto-reply is just to let you know… We received your email and will get back to you with a (human) response as soon as possible. During [business_hours] that’s usually within a couple of hours. Evenings and weekends may take us a little bit longer.
Oh hey, it’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the 1994 Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygience over the silly season, I’ll be back in office on January 2nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
.
Thanks for your message! I’m currently buried in snow and will get back to you once I’ve defrosted on January 2nd.
Of course, managing a minute and a half response time isn’t so easily accomplished when you’re out of office, receiving hundreds of texts each hour, or shifting your attention to a different project.
Make sure that customers who attempt to contact you know when you expect to be in the office again. Most customers will understand the desire to devote time and energy to the family during the holidays, but they want to know when you'll be back to provide them with your usual excellent customer service.
If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly.
My immediate team does this with calendar invites for our scheduled PTO (set to “Show As Free”), and I actually find it really helpful. I certainly wouldn’t want to get an email from dozens of people that I may or may not need to get in touch with, but if I am quickly looking at my calendar to set up time with my team, it’s helpful to have a reminder of who is out and who is not. I definitely wouldn’t remember if my teammates sent an email or a chat. I’ll invite relevant coworkers to an event called “Applesauced on PTO” that shows up as free on their calendar, and make a separate event for myself to be marked out of office in the system
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Lastly, don’t forget to set your out-of-office greeting for your office and mobile phones while you’re out.
A great out of office message can improve your business relationships, boost appointments and keep everything in check while you’re resting. The only trick is knowing how to write it. So what’s an out of office message and why do I need one? How to improve your out of office message Tip #1: Cover the essentials Tip #2: Redirect clients to your colleagues Tip #3: Be personal Tip #4: Promote your content Tip #5: Go for something light-hearted Tip #6: Know your limits Tip #7: Keep it spartan Conclusions
If you’re anything like I am, you probably fall into team two. That doesn’t leave a lot of time to get creative. But if you plan ahead, you might be able to craft some hilarity.
Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
Have a Merry Christmas and a Happy New Year [or any variation on these salutations].
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My fav is the one I got that was “I’ve retired and I won’t be checking this account EVER AGAIN!”
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