In our company it is very much the norm (though some don’t and it’s not looked down on. It’s just we kinda know every handles the ridiculous amounts of email we get in different ways that suit them). And it’s the norm of the people who so to put that in there because 1. if you go anywhere north of where we’re at, you’ll get zero reception and 2. other people we work with know you normally do.
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.
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Also, you need to know your audience if you are going to go eccentric. Alison mentions that this message is fine in their culture, but it wouldn’t npbe appropriate for my somewhat formal field. And even if your workplace in general is casual, you might be contacted by someone outside. (In a tiny provincial courthouse I served in the past, there is a story going around that in the 80s a junior but elderly clerk used to address phone callers as hun and sweetheart and generally speak very informally. Most people thought it was funny, and then the President of Supreme Court called and… he didn’t).
In case of emergency, you can contact me on my cell phone, where I will answer as soon as possible.
Businesses can create offline messages in REVE Chat to keep their customers informed about their business hours and guide them towards getting a faster response.
Oh hey, It’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygiene over the silly season, I’ll be back in office on January nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
This is hilarious. I always read those kinds of efficiency hacks and think “wow, I wish I had the kind of job that let me set hard, weird boundaries for myself that inconvenience everyone else,” and now I learn that I apparently could have just asserted it without it being appropriate at all.
I think this makes a lot of sense for a 2-3 month absence, when there wouldn’t be much point in reading and responding to things when you get back. Questions will have been answered and issues resolved by different means.
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What to include in your out-of-office message. A good out-of-office email reply incorporates the following elements: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right.; The reason for your absence — Colleagues might still attempt …
Yeah, announcing you were going to delete emails unread and expecting the sender to resend when you return would NEVER fly in my office. I’d get executive complaints about that, especially if it went to a client or outside party – if a client can’t reach you, they will reach out to someone else who may not work at your organization and you lose business. I feel like this delete-it-all philosophy would only work for an entirely internal role where timelines are more relaxed, and even then, I feel it’s a bit unprofessional to foist your own catch-up work onto others, especially if they’ve been backfilling for you while you were OOO.
If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.
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Naturally, she had to take the day off — and couldn’t let folks know with any old generic auto-response. Instead, she made a guessing game of it in her out-of-office email, which you can use for yourself, below.
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“Thank you for your message. I am out of the office today with no access to phone. I will be back on April 5. In case you need any immediate help, you can reach [person] at [phone number].”