I am on leave and will be back on X date and answer your query shortly after that point. If it is more urgent please contact Wakeen at [email protected] for issues related to llama and Lucinda at [email protected] for issues related to teapots.
Here is a good example of setting a queue message when all your support agents are busy.
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We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!
Part of me would really appreciate an OOO that says, “I can’t get back to you today because I’m out robbing a bank.” Part of me would dread that, because I’d probably become that person’s court-appointed attorney.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
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Don't be afraid to use a pop cultural reference that the audience would recognize. Instead of bemoaning your absence, they'll have something fun and familiar to laugh at.
Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
Just because your business is text-enabled it doesn’t mean you have to be a two-way communication platform. You can create an auto-reply message to all incoming messages letting them know the inbox they’ve reached isn’t monitored and direct them elsewhere for contact! Thanks for your response! Please note this inbox is not monitored. To reach someone with a question or feedback, please email [email protected]
Happy Holidays, I hope this email finds you well. I am taking advantage of the holiday season to get some much-needed time with family and friends. I will not be able to respond to any work-related emails until after Jan. 4, 2020. If you have a time …
When you’re away from the office, it’s important that people know where they can reach you. This is especially true for those who work with you on a regular basis. If you have an email address or phone number listed as “out of office,” then everyone knows how and when to contact you. But what should go into this note?
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.
Select File > Automatic Replies. Select Send automatic replies.Select Only send during this time range.Choose the dates and times you'd like to set your automatic reply for.Type in a message.Select OK.
Dear Customer, Our office is closed and you can expect to hear back from me by [date]. Have a great holiday! Regards [Name/signature]
SMS marketing is a great channel for communicating with your customers. Learn more about SMS Marketing from best practices to benefits and strategy. Read more here! Blog Everything You Need to Know About Digital Payment and the Mobile Shopping Movement Digital payments are driving the mobile shopping revolution. Here’s what your e-commerce store needs to know about optimizing your site for them. Tips to communicate quickly and effectively with staff, customers, patients, parents, and more during the pandemic.
If you’re taking a few days off and want to respond only to urgent emails, this template would be a great fit.