Some of the people I know that have a lot on their plate are able to deal with a large volume of email with intent and integrity. It’s worth taking a look at how they deal with email so you can model some of their habits. I’ve listed three people below who I know handle their email really well.
I once had a coworker who attempted to put up an OOO for all of busy season that basically said “I’m busy with urgent deadlines, so please expect a delay in my response.” I think she was asked to take it down.
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Yes! I would roll my eyes *a*lot* at that message – it comes across as someone taking themselves way too seriously.
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The key to a good note is to let the person feel that you are really thinking of them. A good note keys into the person it's being sent to and reflects a special connection. (If you're writing to someone you don't know well, this is even harder. But I'll get to that later.) 1. Don't write the note when you haven't got a lot of time to think and ...
I will be away from (Date) until (Return Date). For urgent matters, you can contact (Contact Person).
Oh shoot. You need something and I’m unavailable today. Here’s the good news: you have options.
While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one:
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Use the time away with no employees working to restart equipment such as computers, laptops, etc. Restarts are necessary to keep updates installed and the machines running smoothly.
“Hi, I’m Troy McClure!” We’re not sure who wrote the original Troy McClure out of office message, but this version by Paul Sokol of Infusionsoft is a real gem.
Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
I agree about the out of office reply. Made me laugh. Given that I work a high stress job, I can always use some laughter, so I actually don’t mind it.
When one of my colleagues went on vacation, he sent an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to "the highest peak of the tallest mountain." He used humorous absurdity to make it clear that he would not be checking email while he was away.
Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
So what do good out-of-office messages look like? Here are a handful of examples that will help you craft the perfect out-of-office message: