Written by Aja Frost @ajavuu
@cwarzel I’ve started putting mine up on weekends, and on weekdays after 7pm for internal senders. I’m offline for the night & won’t be checking email, dorks.
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"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
Thank you for your email. I will be out of the office from *date* to *date* and will have limited access to email / will not have access to email. If you require immediate assistance, please contact *Name* at *email*. I will do my best to respond promptly to your email upon my return.
The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.
There is simply no better way to engage your clients about different aspects of your brand other than using an auto-text to sufficiently keep them on the know.
Three Holidays. The end of the year brings a special gift: Three holidays give our spirits a lift. Thanksgiving, (Christmas/Hannukah/Other holiday) and New Year’s, too, May they bring lots of joy and pleasure to you. Happy Holidays! By Joanna Fuchs. Here's more holiday poetry, in a holiday message for cards, to send to people you care about.
My pet peeve is when people put a contact in there but then don’t include their contact info, assuming anyone would have it. I don’t always and that’s super annoying.
The only thing that isn’t boilerplate in mine is the inclusion of “But what if I have a word emergency?” before the who to contact stuff. I removed it at one point and people asked me to put it back in because it made them smile. And yep, we’re writers so the only emergencies we deal with are ones related to words.
I’ll also admit to not changing my voicemail for OoO in the past 3 or 4 years. I rarely get calls anymore it’s just not worth it… I figure if they don’t reach me by phone they’ve already emailed me or will email me after the voicemail.
On the iPhone, you have the option to activate DND mode in different ways. The “Automatic Mode” and “When Connected to Car Bluetooth” will take care of while driving.
Over time I’ve pared my OOO messages down more and more to the absolutely essential. The main issue was whether to use first or third person. Either is fine, but it comes up because it’s nice to have the name of the OOO person in front of one’s eyes if one sends a lot of email and then finds stray OOO messages among the mail … “hmm, what was THIS one in response to…?”. – “I am absent the office today and will attend to your message by Monday, August 17.” – “I am traveling during the week of Monday, July 1 and may be unable to respond to your message immediately. For issues concerning the [operational project in remote area], please contact [co-worker]” – “Tamarack Fireweed is on leave from [date] to [date] with reduced access to email. Urgent messages can be routed as follows: For project X, please contact [person1]. For project Y please contact [person2]. For questions about [academic program] please write to [general alias]. “
Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
I’m betting Ace means part-time staff working their regular schedules. So if you work regularly work 30 hrs a week, I don’t need your OOO for the other 10 hrs (assuming a 40 hr week), but if you’re on vacation for multiple days or a full week, then yes, use an OOO message.
Thank you for your email. I’m out of the office for the holidays and will be back on [date]. During this period I will have limited access to my email. If you need to contact me, I can be reached on [number, another email, mailing address], otherwise, I will respond to your email on my return.
Businesses today are fully aware of the value of a great customer experience for their success. This is the reason...