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A. While The University of Toledo Medical Center and its operations must remain open for our patients and guests, yes – there will be a limited number of offices closed on HSC during winter break because they are academic, non-hospital or non-patient care areas. Leaders of those departments are responsible for ensuring their students, team members, customers, vendors and other stakeholders know in advance that they will be closed during winter break. Their email and voicemail messages also should inform customers of the specific closure dates.

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Team building content expert. Jessica has a double major in English and Asian Studies, and experience working with teams across cultures; including 3+ years in Taiwan.
Here are some do's and don’ts for crafting an effective outgoing message, along with some out-of-office message examples: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right. The reason for your absence — Colleagues might still attempt to get in touch with you if they think you’ll be checking in. They’ll be less likely to try to contact you if they know you’re taking personal or vacation time. The people who can help while you’re out — Provide their names, phone numbers and email addresses. If you handle multiple areas, specify each person’s area of expertise so colleagues and clients know exactly where to go for assistance. What to avoid in automatic replies .

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It's a tip that Kate Leaver, Australian author of the newly published book The Friendship Cure: A Manifesto for Reconnecting in the Modern World, has long championed. “I usually just describe the most delicious thing I'll be eating while I'm away. I've been told it makes people very jealous, in a happy-for-me sort of way,” she says. A typical auto-response from her reads: “OOO: Busy eating my body weight in gelato. Gleefully, wifi isn’t great on windswept Italian beaches so I will likely not see your email for days.”
Writing an effective out-of-office message is a key part of running any business. Although it may seem so simple, an incomplete or unclear out-of-office message will cause problems before you leave as well as when you return.

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You may also like:online dating rejections vs. job rejectionshow to write the perfect out-of-office messageshould I create a video of myself and send it along with my job application? Post navigation ← coworker loves to abuse robocallers, boss uses Facebook photos without permission, and more Ask a Manager in the media → { 728 comments… read them below } Ask a Manager* Post authorJune 3, 2021 at 11:01 am
I’ve heard “please respond at *your* earliest convenience,” but never the other way around.

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Yeah, it’s very strange. I understood changing voicemails to explain that the line can’t actually be answered, but someone is checking the messages and will respond (though that was also only an issue for the first few months), but they had no reason to even mention it for email. I started my job 3 months into lockdown, and by that point, procedures were in place to pretty much allow us to operate normally, albeit with a lot more done electronically than before.

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Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”

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    6.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están operativas durante los períodos de vacaciones. El horario de oficina se puede encontrar en nuestra página web www.johndoe.de. Le damos las gracias por su confianza y le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.

    “Depending on your company culture or your potential audience, you can craft a professional message or take a funny, creative approach,” according to Indeed.com.
    I used to work at a place where we would occasionally send reports of network misuse that sometimes included inappropriate images the user had stored on work devices. One person had an email system that was somehow set up to make any attached images the profile pic for that account. So she would end up with random pornographic images as the profile pic whenever she received reports from us. She said she had no idea how to change it and could we please help? Since she was not part of our company, and I have no idea how that could even happen, I just started sending her kitten pictures after every report that included an image. Problem solved.

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    I am on emergency leave for today with no access to emails and phone calls. Hence, kindly expect a delayed response. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video
    One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.

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    I also do not have an OOO for external people – only internal. I always monitor my email enough to be able to forward important external emails to the right person to handle. IDK why, I just don’t like them having the burden of emailing someone else if I’m out. I’d rather my employee contact them and say “Hey, DataQueen let me know you were having an issue and asked me to connect with you.” My last CEO was out for a full year and almost none of our clients knew (we weren’t trying to hide it, it was just not pertinent to them).

    But nope, we’ve created a world where “I have a dentist appointment and won’t be in until 10 today” is cause for alarm.
    Too little info is frankly worse, IMO. All you need for an OOO is date you are coming back, and who to contact in your absence if it can’t wait for your return. If it doesn’t have that, why bother having one at all?

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    Protocol for when you should use an out-of-office message will vary by job and industry, but generally, you should set an OOO message when you’ll be out for two or more days.

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“Thank you for your email. I am currently out of the office and will have no access to email. I will respond to your emails when I return on [date], but it may take me one to two days to sift through the messages. I appreciate your patience while I’m out. If you require immediate attention, please contact [name].”

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An out-of-office auto-reply serves to inform people that you aren’t available to respond to their emails. These are mainly used during the holidays.

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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.

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I try to substitute “parental leave” for “maternity leave” whenever possible. Trying to normalize it as a benefit to all employees (at my company) rather than a special lady-vacation.

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