I have nothing against part-time staff. But, if they only work until 4 PM until 5 PM, then the OOTO replies aren’t as helpful. If we had staff that only worked on certain days, then knowing that it may be more than one business day before a reply would be useful.
Thankfully, there’s a way to respond swiftly to all incoming texts without needing to jump onto your computer or phone. The answer is simple—automated text messages.
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I was always a little bit skittish about OOO’s in the pre-smartphone days. I don’t like the idea of announcing to the world that my house is going to be unoccupied all week.
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The season of good cheer is upon us and you can feel the anticipation in the air. Most of us will be taking at least some vacation, and we all want to get the most out of our time away. So before you re-post your standard out-of-office reply, stop and ask yourself: will the way you’ve written the message really help you do just that?
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Use your auto-reply to promote your expertise—you're going to a well-known industry conference, after all. You multitask and use your out of office to connect with colleagues/clients who are also attending the conference or event.
Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
Our office will be closed for our Thanksgiving Holiday on [date]. The office will reopen on [date].
Also, you need to know your audience if you are going to go eccentric. Alison mentions that this message is fine in their culture, but it wouldn’t npbe appropriate for my somewhat formal field. And even if your workplace in general is casual, you might be contacted by someone outside. (In a tiny provincial courthouse I served in the past, there is a story going around that in the 80s a junior but elderly clerk used to address phone callers as hun and sweetheart and generally speak very informally. Most people thought it was funny, and then the President of Supreme Court called and… he didn’t).
Well, if you become too sick to work for longer than that, what happens then? Surely there’s some backup. If not, you’re not always going to be able to keep that promise.
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At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”
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Hi! I will be out of the office this week. If you need immediate assistance while I’m away, please email (COLLEAGUE NAME).
My office has a shared vacation calendar, which I think is a more helpful way to handle this.
Happy holidays! I am currently getting into the holiday spirit, and so is the rest of the office. I'll be sure to respond to your email when I return to work on Dec. 28, 2020. Thank you for your patience, and I hope you and your loved ones have a joyous holiday. All the best, Lennox Haven Marketing Director