Give complete details of the person they can contact if there is an urgency. If you are in charge of multiple departments, you can add more people along with their expertise area so that customers know who they should reach.
But the bottom line is, unplug as much as you possibly can. You’ll get more benefit from your time away and return relaxed, recharged and ready to take on the New Year with extra energy.
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Depending on what provider you use for your text marketing software, the step-by-step instructions for setting up an away message varies. You can find ours here.
So that we can all spend valuable time with our families, this Thanksgiving and the following Friday will be paid holidays for all employees. Enjoy the long weekend!
Hi, I am currently out of the office until [MM/DD]. I will reply to emails as soon as I can upon my return. If this is urgent, please contact [name] at [email] or [phone]. In the meantime, check out this new [product/sale/service/etc]. I can answer any questions about it for you when I get back.
I am currently out of the office on leave. Sales inquiries should be directed to Gabriela Cruz at 935.555.3455. Customer support matters should be directed to Miranda Trotman at 935.555.9001.
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Setting up an effective out-of-office autoresponder may seem to be a simple task. However, there is nothing worse than receiving an automated response that is not clear or useful. You want your “out of office” message to provide useful information and clarify why you are not available now. You certainly want to avoid any confusion or frustration.
Edmund, A Butler’s Tale. A giant rollercoaster of a novel in four hundred sizzling chapters.
I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
“Hello, I am out of the office from [date] to [date] for a family vacation. I have limited access to phone and will try to reply to you upon my return. If you need any urgent information, please contact [person] at [phone number]. Happy holidays!”
This message is really long. I’d probably just hit delete and try to get in touch with someone else.
I want to be clear that I don’t think OOO responders are the solution to the larger problems of worker inequality or the broad American cultural attitudes that celebrate and encourage overwork. That would be silly. The big remedies for what ails modern work will likely require workers organizing and employers recognizing and granting protections. Large companies will have to stop prioritizing shareholder at the expense of their workers. I’m aware how unlikely this feels in practice and how a thoughtful auto reply email feels like applying a band-aid on a gunshot wound. I get it.
I’ll reply to your message promptly when I return. Should you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
212-555-1212The following greeting accomplishes this succinctly. Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected] ].
With all these changes, the simplest tasks come saddled with a lot of extra questions. Take the out-of-office message. Do you really need an out-of-office autoresponse if you haven’t seen an office since March? The simple answer is yes.