6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
I find it rude, as well. If someone is emailing you (the royal you), it’s because they need something. Saying you’re just going to delete it without also giving that person a Plan B contact is totally rude. It sucks having to go through emails, it does. But it’s part of the job. In my role, I get requests from internal colleagues and from external partners. Even though I provide those partners with an alternate email to send their requests, it’s still my responsibility to make sure that the requests that were sent to me in my absence were handled. Saying “everything I’m sent will be deleted” just Would Not Fly in my industry.

Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
Note that the poaching email does not have any other contact details other than the leaver's - this is to try and funnel all enquiries to the leaver as part of the poaching plan! More tips here.