We have some field staff who have out of office replies set up for when they do fieldwork. On one hand it’s nice I guess, but on the other hand, they aren’t dealing with urgent matters only they can handle (they don’t manage projects or deal with clients), so it seems a bit unnecessary? No one has been disciplined for not responding to an email the same day. But maybe I’m just a crabby Gen-Xer, and a client can stand to wait a few hours or until the next day to get an answer from me.
If your request is urgent, there’s no use sitting idly in my inbox. So please send your request to [Contact Name] at [contact email]. Whether you prefer to stick with something simple or have a little fun with your holiday out-of-office message, it’s important that you always make sure to at least include the basics: your return date and an alternative contact people can reach out to for urgent matters.
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I can’t remember if this was just an outgoing voice message before routing you to an individual, or for a voicemail, but I remember a fun December phone message from a small company (I think an insurance agency) sung to the tune of a Christmas carol–something like Jingle Bells. The content was something like: you’ve reached our office during this holiday season, hope your holidays are happy, please 1) leave a message or 2) press X for who you want. Other than the tune, it wasn’t overly holiday-centric (for those who don’t celebrate the holidays) and it was cute.
Just imagine the ease your customers feel when they receive a warm and friendly automated message that sounds human. Hence when you craft autoresponders, keeping your brand’s voice and style is very important to give a human touch.
When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”
Or, announcing a trip on social media could result in email or social media offers too good to be true. It could open the door to spoofed travel details from an airline or hotel from thieves looking for credentials. Because so many employees use the same credentials for business and pleasure, this can put the organization at risk of an attack.
Website: https://www.roberthalf.com/blog/salaries-and-skills/vacation-time-how-to-craft-an-effective-out-of-office-message
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
4. Respond to Urgent Emails Only. If you’re taking a few days off and want to respond only to urgent emails, this template would be a great fit. Hi (specify the Name field id),
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
If you are a customer still in onboarding, please reach out to your Data Migration Specialist, Jane Smith, at [email protected] or 971-314-6323.
In the early 2000s I received an OOO which said “[very senior person] never reads his email, please resend your message to [his PA]”. Post navigation ← coworker loves to abuse robocallers, boss uses Facebook photos without permission, and more Ask a Manager in the media →
Before we leave you to your own devices, we have some sample messages featuring different ways you can automate text replies to serve your business.
Our office will be closed today for the [holiday name]. We will reopen tomorrow morning at [time].
Click the cog and select ‘Settings’Scroll down to ‘Out of Office AutoReply’Specify a time periodWrite your out of office emailConfirm other details and press ‘Save Changes’