4. 4 The Tech Break. Hello, ‘Tis the season when a lot of people get to take a break from work. I’m on one such break, and that means I get to avoid email. And Slack.
Website: https://www.exclaimer.com/email-signature-handbook/10142-out-of-office-templates
.
She may want to talk to her IT folks to see if they can help her switch this around.
Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
My fav is the one I got that was “I’ve retired and I won’t be checking this account EVER AGAIN!”
Each time McClure makes an appearance in these out-of-office messages, he "speaks" on behalf of my colleague and alludes to the previous auto-responses in which he starred. It's a mild form of self-deprecating humor — as if to say, "I know, I'm out of the office again" — made only funnier by the made-up teaser title included in the last line.
Thank them for their email. Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
If you have a main email that customers use, set the email out of office message to reflect when you will return and if it is an emergency who they can reach.
I worked with a guy years ago who would update his voicemail greeting literally every time he left the office. So the bare minimum would be that he’d record a new message when he arrived in the office in the morning. Then, when leaving for lunch he’d record a new greeting listing the time he would be back in the office, then he’d record a new message when he got back from lunch, then a new one at the end of the day saying he would be back in the morning. That’s not even counting the times he was out of the office on work business. It was deranged, especially since he had the type of job where he would normally be in and out of the office often.
Nicely done! Now check your email to confirm your subscription so you can get started with the free bonuses! We use this field to detect spam bots. If you fill this in, you will be marked as a spammer. GET BETTER AT EMAIL NOW! When you grab the kit you’ll also be subscribed to receiving further emails from Productivityist. But don’t worry… we won’t send you spam. Unsubscribe at any time.
By the way, BizzyWeb will be closed November 26-27, December 24-25 and January 1. We promise to only use professional and appropriate out-of-office messages, and to reply as soon as we are back in the office. Happy Holidays from the Hive!
One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.
Agreed! A bit of warmth is fine, sure, but it’s not the place for chattiness — that’s for talking to an actual person. I want an OOO message to tell me that the person is out, when they’ll be back, and who I should contact in the meantime if need be. No objections to multiple options there, whether it’s “X for llama grooming issues and Y for llama tea parties” or “X for routine questions, Y if it’s urgent, Z if it’s an emergency,” but I want to be able to absorb the useful info quickly and move on.
That said, I do realize that I can’t just not use my phone at work. I’m surprised she has not been called on it by her coworkers yet!
By which I mean to say: I’m on holiday, I’m definitely sunburnt, and I’m sorry I missed your email.
I run a summer camp and i can’t convince IT to forward the phone off season (and I forget to check those voicemails when they aren’t flashing in front of me), so the voicemail there says “You’ve reached camp, we are closed for the season, and voicemails on this machine are not checked. you can contact me at our head office at X or email me at [email protected], repeat info, thanks!
I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.