Every holiday, we customize our voicemail for relevance to the theme and season. This Thanksgiving, the message is this: “Thank you for calling. We are currently closed in observance of Thanksgiving. We’re unable to attend your call today, but we promise to get back to you if you would kindly leave your name and contact details on record.
She retired shortly thereafter, and I was left with so many questions. Brain hiccup? Or did she actually think our email and phone systems were integrated somehow?
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Q. Are there any departments or clinics on the Health Science Campus that will be closed during winter break?
In my much, MUCH younger days, I printed out a photo of a cruise ship with an arrow and “I am here” pasted on it and taped it to my monitor…
My team had a standard Christmas OOO, because we had international clients who needed reminding that basically the entire country is OOO 25th-1st. The message itself was fairly boring, but the template had “xxxx” as a placeholder for your signoff, and every single year someone would say “I’m not sure I’m comfortable giving our clients that many kisses”
I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
As a result, our text-based work communication has morphed into a series of strange, stilted, passive aggressive, and performatively upbeat exchanges. Much of the actual text of work email exchanges is ornamental filler language filled with exclamation points and phrases like “just looping back on this” that mask burnout, frustrated obligation, and sometimes outright contempt (the absolute best example of this is a wonderful 2015 post titled, “Just Checking In,” where writers Virginia Heffernan and Paul Ford write fake emails in this vein to see who can cause the other the most panic).
Your out-of-office message needs to set expectations around communication. First, provide information about when you’ll return. Misner suggests giving yourself an extra date to catch up.
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There’s a video game that got released with hatch as in trapdoor translated as hatch as in escape from egg.
Such emails can range from strictly professional and formal to funny, depending on the occasion. You can use those messages in a way that would drive traffic to your website or serve as an instrument to form a stronger bond with your customers.
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Now that you have completed the General settings, you can set up the time periods for which eDesk will auto-respond to customers with this template.
The announcement of holidays to the employees should be done in a professional and formal way. One way to do this is to write a memo and send to all the employees to inform them about the upcoming holidays and closing of the office. The other way is to write the letter and send it to each employee individually.
Or provide one of those downloadable calendar reminders in the OOO response that says “X is back from leave; okay to email!” Then at least you’re being helpful and proactive while you’re deleting everyone’s email.
Does this only work with contacts saved in my phone? I’m trying to get an auto response to prospective clients whom I don’t have saved in my phone.