The holiday benefit is available to U.S. regular, full-time staff members. Staff members whose employment terms are for four months or less are not regular full-time staff members.
A. Administrative offices will be closed; however, designated individuals will be on call to respond in the event that an urgent matter arises.
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I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.
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I am the LW! It’s interesting, having Alison type out the OOO reply comes across less condescending than how it did in video. I’m sure it works for their office but it also says a lot, potentially, about their culture that she’d need to write something out like that in the first place! Usually “I’m OOO from X to X, please contact X for (reason)” should suffice.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
It is not appropriate to say in the message that you will get back on the day you return from your vacation. You may have a lot of work to take care of on your first day after getting back; you don’t want to promise something you won’t be able to fulfil.
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There are a million reasons why people feel the need to sheepishly telegraph that they’ll be checking email while OOO: a toxic workplace culture; a set of bad managers who don’t model work/life balance or use manipulative tactics like saying, ‘feel free to take some time if you need it’; companies that are so focused on lean growth they don’t have anyone to pick up the slack when an employee opts to take time off. These days, merely having the confidence to step away from your job by taking the vacation time granted to you in the terms of your employment agreement is still a privilege in the American workforce.
I will return with a glowing tan on [insert date] and respond promptly to all emails. If your request is time sensitive, please email [insert name] at [insert email].
I do feel like the person who wrote it may have some issues in their organization with, oh let’s call it fire fighting. People who don’t necessarily think through the process of who would be most effective at dealing with the problem at hand. This reads like the message of someone who is used to getting everything dumped in their email and this OOO is an attempt to manage expectations and distribute issues to the people most able to quickly and effectively deal with a range of problems
By providing this information for anyone who tries to contact you, it ensures important emails don’t go unnoticed or ignored.
When one of my colleagues is out of the office, he doesn’t mess around. In fact, he’s turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
That’s why I instituted group email addresses/boxes for this use (I had to fight with IT to have one created in the early days). Yes, everyone has their individual email in addition to the group mailbox.