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This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.

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Same, and I leave this template in my settings so all I have to do is change the date. Simple, to the point, and no one can say they didn’t know what to do while I was out.
For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].

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I have a coworker who has an “always-on” autoreply stating that she “is busy with client meetings during the day” and therefore only checks emails at 9am and 3pm. I understand wanting to set the expectation that people won’t get an immediate response, but it really baffles me. If you are still able to respond within 24 hours, why does anyone need this information? To me it feels like some weird self-help tip or power move that they read somewhere that serves no actual function.
Then there was the occasional one who would do what Alison mentioned with the sickness excuses, and create a tale that read like a police report: “I must miss my deadline because, on the night of August 12, my 45-year-old sister was alone in her house when an intruder entered. He was a 6’1″ caucasian male wearing a black balaclava and carrying a candlestick. As my sister approached him, with the dog barking around her heels, she heard a distant car crash which led her to have a fatal … etc.” (This is not an actual excuse I received, just similar in detail to some of those that were submitted.) These ones I was pretty sure were a writing exercise, requiring time and effort that could have been put to better use on the actual assignment they had been given.

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That said, I think it is the kind of thing that is funny with the right people and in the right situation. But an out of office message is an autosend situation, so the email system cannot actually assess if it is appropriate or if the person receiving it will find it amusing, or unprofessional, or apparently even condescending. So while it is a hilarious message for a joke, it would not be a good idea in a professional setting!

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You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.

  • what to say on an out of office message

    Thanks for your email. I’m on vacation. On the couch. Eating chips. And bingeing Stranger Things for the eighth time (don’t tell anyone).

    Time to turn off Facebook’s digital fire hoseThere Is Nothing for You Here by Fiona Hill — memoir from Trump White HouseMilan brings sexy back, with mixed resultsThe growing pains of Tony SopranoDivinity and damnation — why Dante still matters
    This seems like information that would be better in an email signature than an OOO, really. That’s how my organisation does it.

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    The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.

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    The ability to schedule your OOO replies was literally the best feature ever to come to Outlook, and it took way too long.

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    You don’t have to disclose the specific reason for your absence in your out-of-office message. You can simply say “I’m on leave” or “I’m currently out of the office.” This goes for any reason you’re OOO.

    Thank you for your e-mail. Unfortunately, I will not be able to answer your e-mail from 25.08.2020 until 02.09.2020 Your e-mail has not been forwarded. During my absence please contact my team via this e-mail [email protected], raise a ticket or contact my team leader (YOUR TEAM LEADER’S NAME) [email protected].
    Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.

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    I dunno, this is one of those areas I feel like people overanalyze. Like, yes, there are definitely some away messages that make me raise an eyebrow and I really don’t want anyone’s medical history. I’m not a huge fan of the one from the LW cause it’s a bit cutesy and takes too long to get to the point — I prefer short and sweet. But some people also just…struggle with how to put together an away message and copy what their boss does. Or they’re like me — I need a message that works for clients as well, so mine needs to be a little more formal, even if my office isn’t.

    Please note that all our branches will be closed from [date] to [date]. We will reopen on [date]. We wish you all the best holiday!
    A thing my employer does is when someone leaves, they just shutoff the email. So someone goes to the trouble of writing an out of office explaining that they have retired or accepted a job somewhere else and where someone can go for help and IT just nukes the email address 24 hours after the person leaves. Then whomever was contacting them has no idea where to turn next. It is a terrible policy.

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what to put in voicemail

Anyone who communicates digitally needs to set up ooms conversely, if you are out for just a day, your contact could reasonably expect a response i am out of the office for the thanksgiving week:

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When you left for the day?! I could maybe see that if you were dealing with different time zones (although I worked for a company with offices on both US coasts, in the UK, and in Asia and no one did this), but it still feels really excessive. I would guess the work/life balance situation would be bad at a place that required this.

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In this email, you’re a UPS package getting delivered to your vacation destination. Ah, I wish UPS offered this service.

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So that we can all spend valuable time with our families, this Thanksgiving and the following Friday will be paid holidays for all employees. Enjoy the long weekend!

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