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This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
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Dear Customer, Thank you for your email Inquiry, Our office closed is closed celebrating [HOLIDAY]. We will not be able to respond to your email until [date]. Apologize for the delay. We wish you a wonderful holiday season. Best regards.
It all boils down to honestly assessing your situation, deciding what degree of contact is appropriate, and then stating your intention clearly and succinctly.
Think about your tone and mood - you don't know who'll be getting these out of office auto reply emails so be mindful of the impression you make. Think of the boss, the CEO, a colleague you like, family members, clients you like. That said, there are some bridge-burner examples below to tempt you!
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Thank you for your note. I’m currently out of the office, returning on [date]. I’ll respond to your message then.
Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
In general, because of my position (C suite) my OOO messages are boring and predictable. I’m out from xx date to xx date. If you need help in my absence, please contact xyz person. Otherwise, I will reply to your email upon my return. blah blah blah
Hi, I’m out of the office. Thank you for getting in touch. We’ll get back to you within 8 business hours.
If you super, duper need to contact me, you can find me on Facebook or Twitter and use the hashtag #I’mGonnaRuinYourVacation
Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.
“There is something especially cruel about advocating for your boundaries while disrespecting other peoples.”
I saved this one for the last example. It’s exactly what anyone would like to say when an associate messages them regarding any work during the holiday season. It talks about the ‘me time’ and also shares empathy for the sender. Especially, asking the sender to order the Pepperoni Pizza after stating the date of return is a fab movie. One of the best ways to display empathy is being humorous as it doesn’t put the other person into pressure- it makes way for helping them take the situation lightly!
Most likely, one of the last items on your to-do list before logging off for the holidays is setting your out-of-office email message.
Setting Up Vacation and Holiday Call Rules [Video] If you’re going on vacation or closing your business for a holiday, you can set up special call rules with RingCentral. Call rules can dictate anything from forwarding calls to another extension, playing a customized message, to shutting off voicemail.
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