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Please include their names, phone numbers, and email addresses. If you handle multiple areas, let colleagues and clients know what each person specializes in so they can contact the right person for help.
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Once the person reaching out to you realizes you’re gone, they may panic if they have a legitimate need for immediate support. The best way to avoid this is to let your callers (and emailers) know how to find the appropriate help.
Out of office emails should be short, succinct, and to the point – and should never include more information than is needed.
PHONE PLUS Holiday Greetings. Adding the Holiday Greeting messages to your PHONE PLUS system will enable you to inform callers immediately when you are closed during holidays. For a one-time investment of only $299, we’ll load all your messages in advance into your system & you can select which MAIN greeting you want playing.
Now, make sure you take care of the additional settings for DND and turn off “Scheduled.” Make sure the phone can set on DND mode “Always,” otherwise you can expect some calls while the phone is not locked, which may ruin your vacation.
I once worked somewhere that required an all-office email if you were going to be late, if you had an appointment, etc. I hated that. No one needed to know I was going to the dentist, but it was policy so I did it.
I’d side-eye if an OOO for a couple of days off said that, unless someone was in an unusually time-sensitive role. But if someone’s out for long enough that there’s an alternate contact provided, that’s long enough for them not to be wading through missed emails when they get back.
Thanks for your email. I’m on vacation. On the couch. Eating chips. And bingeing Stranger Things for the eighth time (don’t tell anyone).
Being left out is an emotional drama that unfolds in three acts: discovery, distress, and, if you can get there, detachment. These psychological rhythms prevail whether you are reeling from the whispers of a group of girls at recess or excluded from a bridge game in your assisted-living home.
It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.
I understand how important it is for you to get the information and services that you need, however, I am no longer with Jones Consulting.
Your out of office message can link to testimonials from your happy clients. For those of us in travel, you could try something like:
Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
Too little info is frankly worse, IMO. All you need for an OOO is date you are coming back, and who to contact in your absence if it can’t wait for your return. If it doesn’t have that, why bother having one at all?
Here is an auto reply message example that provides an alternative email contact option to assist customers during the absent period. Thus, helping customers not to make impromptu decisions and understand the next course of the move.