For immediate assistance, please contact my colleague [contact name] on [contact email/phone number] who should be able to help. Otherwise, I will respond to your email as soon as possible upon my return.
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
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The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point. The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances
hi i want to be able to hear calls and alerts while at the same time if my phone is in lock to auto reply. is that possible? to have both?
No reddit on this rig, but “company-wide email + 30,000 employees + auto-responders =” as a search should get you there. Totally worth the hunt.
I'm out of the office enjoying the holidays until [date]. I'll respond as quickly as I can when the festivities are over and I'm back at my desk. If your request is urgent, please reach out to my colleague, [name], at [email], for assistance.
I’ve done this a couple times: on the 3rd sick day when it’s all I can do to just set an OOO, and I’m tired of updating the dates and feel like I’m never going to get better.
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Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies
I’m with you on this one. Management has access to a mansion and a townhouse in two different fabulous vacation destinations and it burns my butt every time I see an out of office from one of them (98% white men) going on about how they’ll be enjoying this perk. In the meantime, a few years back we had to eliminate free coffee at the offices because business was not good enough (it was eventually brought back after company president realized after a year that people were really pissed).
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If you know that you’re going to be out of office for a long time, it’s worth thinking about redirecting your clients to your colleague. Mention their name, explain what position they occupy and how they can help your client. Include a way to contact them in the form of an email address or a phone number. Just try to warn a colleague that you want to redirect your clients to them before going on a vacation.
My fav is the one I got that was “I’ve retired and I won’t be checking this account EVER AGAIN!”
Or, in the case of Samarah Miel, owner of Amarillo Travel Network, her out of office message is a fabulous mix of sales/bonding with others in the industry/promoting her expertise to clients. Bonus points for including a video!
You don’t have to disclose the specific reason for your absence in your out-of-office message. You can simply say “I’m on leave” or “I’m currently out of the office.” This goes for any reason you’re OOO.
If you require immediate assistance in my absence, please contact John on 0912345678 or [email protected]. He will be available to deal with your inquiry.
Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.