The one I’ve always wished I was brave enough to write was the one I once got which simply said:
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Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!
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She retired shortly thereafter, and I was left with so many questions. Brain hiccup? Or did she actually think our email and phone systems were integrated somehow?
After all, your goal is always to keep your business associates happy. For that reason, you should have a backup co-worker who will cover some of your work while you are not available. Not only is this the professional way to go, but it will also leave your customer satisfied with the company’s service.
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I read it as coming from a person who was overly frustrated with their regular OOO being ignored. It’s one of my pet peeves – the OOO clearly says I’m not there and to contact Bob, yet the sender continues to reply, never contacts Bob, then blows up at me when I return that their work is delayed. I would love to be able to send something like this message in the letter but it wouldn’t fly at my office.
If you can, include the sender's original message in the automatic reply, to help them 'unsubscribe' you of any list or to remind them about their enquiry, which can be forwarded to someone more suitable.
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The bad news is that I’m out of office. The good news is that I’m out of office and enjoying elotes in Cancún.
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Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
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If you’re a customer who has finished onboarding, and you have questions or concerns about your current database, please submit a support request through your database, or email [email protected] for assistance. You can also reach support at 888-324-8756.
If you have a job opening it can be difficult to get in touch with everyone who applies. To help you stay organized and let candidates know their application was received, consider a staffing automatic text reply. Thanks for your interest in joining the ABC team. You can check your application status on our employee portal anytime https://txt.st/PQB
I can just about see having two OOOs: one for the actual leave time, and one for the first day you are back in the office, so people are aware you are digging yourself out of the emails and to please call or IM if it is time-sensitive.
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Don’t forget all our offices will be closed for the Public Holidays this Thursday date. [Company name] will be closed to celebrate [Holiday name] and we will resume normal operation on [date]
With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
That’s weird! I would specifically not say maternity leave, since I don’t want to invite a lot of questions about the birth, baby, etc. when I come back to work. Just let me focus on catching up on my job! (I work with a lot of external clients, though. Internal-only would be different.)
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This would go over like a lead balloon at my company, and, were that person on my team, I’d tell them to change it. It does have a connotation of “when I feel like it” about it, and most of my team is not high enough up the food chain to take that sort of stance (and the ones who are high enough up are client-facing and have the good sense not to do so).
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Not sure how that particular storm shook out, but it was a classic example of the owner’s narcissism and need to have all of our lives centered around her business “family” with no boundaries.
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An avid reader, eclectic writer, blogger, and content writer by profession at REVE Chat, Snigdha Patel endeavors assiduously to understand complex support channels and provide information regarding them through comprehensive blog posts.
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
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We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!
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In general, because of my position (C suite) my OOO messages are boring and predictable. I’m out from xx date to xx date. If you need help in my absence, please contact xyz person. Otherwise, I will reply to your email upon my return. blah blah blah
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I also tend to check my email 2-3x per day while I’m out for my own sanity and will respond to important* ones if not doing so would hold something big* up. Not using OOO avoids some of the self-righteous nonsense from people with nothing better to do than try to micromanage my personal time.
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There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have.
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Thank you for your email. I will be out of the office from (day/month) to (day/month) and will have limited access to email. If you have any urgent questions, please contact [Name] at [email] or [phone]. I will do my best to reply to your email as soon as I can.
Will this work if the phone is in airplane mode? I am hiking in the Sierras with no cell service.
Thanks for explaining, that makes sense. To me, it seemed like a well-communicated coverage plan and I would have especially appreciated the setting of expectations on how soon I could expect a response so never would have even considered that to be condescending.
According to The Washington Post’s self-reported survey of more than 1,000 white-collar workers, “we spend an average of 4.1 hours checking our work email each day.” That’s over 1,000 hours each year. The holidays are the perfect time to temporarily break up with your email inbox for a digital detox. Before you stress about crafting the perfect out of the office message, check out our sample templates. From professionally festive to holiday humor, we know you’ll be ready to copy, paste, and fully embrace the holiday season.
You’re finally taking some time off of work. Sure, your holidays this year won’t be spent sunning in the tropics or scaling an ice-capped mountain as you might have hoped, but you’ve got big plans for taking some down time to rest, relax, and binge new shows on your favorite streaming service.
I will be out of the office from DATE LEAVING to DATE RETURNING. I wanted to assure you that I have handed off all important information off to DELEGATE’S NAME while I am away. Should you have any questions or need anything during this time, please feel free to contact DELEGATE’S NAME and they will do their best to assist you.
!
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Don’t let my absence keep you from missing out on the latest updates. Follow us on *Facebook / *Twitter/ *LinkedIn / *Instagram. You will love our GIFs on Twitter, trust me.
I’ll return on [date] or after I watch [favourite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
Whereas it is fitting that the recurring anniversary of this date should be commemorated with thanksgiving and prayer and exercises designed to perpetuate peace through good will and mutual understanding between nations; and
The answer lies in writing an effective out-of-office message to help reduce the interruptions. “Let key people know you’ll be gone before you leave,” says Ivan Misner, founder of the global business network BNI and author of Who’s In Your Room? The Secret to Creating Your Best Life. “That will help reduce your email. Then craft an out-of-office message for everyone else.”
I am currently out of the store on holidays.We will get back to work on (insert date). If there is something urgent, you can inform me by sending me an email me with the “URGENT” reference in its title and I’ll get back to you as soon as I can.
In this post, I’ll go over what an OOO message is and share some of the best examples I’ve found on Google, as well as a few from my coworkers).
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Over time, I began to suspect that those who might be telling the truth (of which I suspected there were very few), would mention their relationship to the person and possibly the cause, for example “My grandmother just passed away after surgery.” The ones who left it wide open (“someone close has recently died”) led me to imagine that it could be a random person in their city that they read about in the news, their goldfish, or perhaps a distant relative who had passed away in the previous few years.
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No. 1 Out of office messages for lead generation:- In order to build trust and expand more sales, you are in two-way doubt whether your out-of-office email response will be ready by someone in your absence.
3.) Benvenuti alla John Doe AG. I nostri uffici a Berlino sono chiusi per ferie. Potete contattarci nei giorni lavorativi dal Lunedì al Venerdì dalle 9am a mezzogiorno e dall’1pm alle 6pm. Per informazioni di carattere generale potete anche inviarci una e-mail a [email protected]. Grazie. Vi auguriamo una buona giornata – vostro John Doe AG.
End your out-of-office response with a way your callers and emailers can stay connected on social media, if you use it for work. This is especially helpful if you keep active social media accounts (like Facebook or Snapchat) and expect calls from leads who may need some nurturing.
Optionally, set a date range for your automatic replies. This will turn off automatic replies at the date and time you enter for the end time. Otherwise, you’ll need to turn off automatic replies manually.
Ha – I didn’t watch the video but still definitely get the condescension! It’s a LOT of extra explaining and direction when something like, “if you need immediate assistance, please contact Fergus at…” will do. In my opinion, cutesy stuff like this is mildly entertaining at the beginning but gets dumb/annoying shortly thereafter. Not just with OOO messages, but other instances where companies try to make being “cool/funny/laid back” parts of their brand in really obvious ways.
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No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
Thank you for your email. Your credit card has been charged $5.99 for the first ten words and $1.99 for each additional word in your message. This message is automated because until [DATE] because I’m moving to [LOCATION]. That’s right. A cross country road trip from [CITY] to [CITY]. I’ll get back to you when we pull into the driveway.
I got the original voice mail on my landline when it became available for home use. It replaced the old voicemail recorder you could buy.
Q. Who should notify contractors, vendors and other individuals who work with various University departments that their services may not be needed during winter break?
By the way, [Name], our [Title], will be giving a speech sharing unique experience in [field]. I think you’ll enjoy it.
Hi, I’ll be back on {MM/DD]. please contact [name] at [email] or [phone] if you really, really, really think it’s urgent. Otherwise, I’ll respond when I get back.
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One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.
The one exception: When I was out for a week and a half on my wedding/honeymoon, I included something about “Additionally, I am out of office getting married, so shortly after my return my name will change from Red Bookworm to Red Reader.”
I’d side-eye if an OOO for a couple of days off said that, unless someone was in an unusually time-sensitive role. But if someone’s out for long enough that there’s an alternate contact provided, that’s long enough for them not to be wading through missed emails when they get back.
It's August, so it's the time of the year when many workers' holidays come around and the time of year when setting up an out of office automatic reply is vital to ensuring you can enjoy your summer break in peace.
The use of humans is weirdly condescending to me, like people who say ‘doggo’ sincerely. It seems incredibly off at work.
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When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”
My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it's only natural to expect the same gesture in our work inboxes …
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
I understand how important it is for you to get the information and services that you need, however, I am no longer with Jones Consulting.
Three years ago, my daughter and I went on a 3 week tour of Europe. Below is my OOO. I had a lot of emails – ‘I was told to email you to get your OOO.’ I am out of the office, July 18th – August 6th. I do not plan to read any emails during that time. No need to despair, though! Assistant and Intern (5654, she’ll be answering my phone and checking voicemail) will be around to help. If your request for laminating or a folder delivery is urgent, there’s no use letting it sit idly in my inbox. Please call a volunteer at the ** and they will gladly help you.
