Not sure how to embed an animated gif in your signature? Here's how to spice up your next out of office reply and add an animated gif.
Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
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Season’s Greetings! It’s my favorite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfill my life-long goal of memorizing every single line of [FAVORITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. Happy ho-ho-holidays!
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When I’m out for a day or longer, I like to schedule my out of office message to run all the way up until the start time of my day when I return, since we have people who start emailing three hours or earlier before I even get to my desk. If it’s a Monday and I’ve been out for two weeks and they’re emailing me at 6:30am my time, I want people to know that I’ve been out and will be wading through my inbox and might not answer them right away at 10:01 their time like I typically would.
I emailed this person 3 times and never got a response. Thankfully they weren’t upset when we moved forward without their input.
Usually also right before a deadline, after ignoring warnings about said deadline for 3 weeks.
Hi there, Thank you for your email. I will be out of the office from [MM/DD] to [MM/DD] and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on [MM/DD]. Best.
To keep the customers happy as they get frustrated when their experience isn’t personalized. Uphold customer expectations as maximum consumers expect personalized services from brands. Create brand evangelists as customers are likely to become repeat buyers of a brand that personalizes interactions. Examples & samples of automated messages (Text, Email)
Hey, Thanks for your email. I’m not in the office and am on a family vacation. I assure you that all your emails will be answered as soon as I return to the office on [date]. Kind regards.
I struggle with naming a contact too. My current job doesn’t really have emergencies, so while my second in command could handle stuff I normally would, should she have to? Also, 98% of the people that would get my OOO would know who to go to anyway if they actually needed something urgent. I hate to make someone else’s life harder for my own convenience when it’s not even needed.
I think that’s part of the problem! Tone in text is hard – and while sure you could read it is as fairly benign and jovial, if not a little obnoxious, you could also read it the way it was read in the video.
Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
Above a certain level in my agency managers have to designate an official delegate when they’re out, which can easily result in out of office messages like what you’ve listed. Not the most elegant, but clear and useful!
Which is why the workers who do have the ability, whether through place within the hierarchy or company culture, should not squander it. In fact, they should recognize the OOO as an opportunity to model and normalize organizational or even industry-wide guardrails (as opposed to bullshit feebly-maintained ‘boundaries’). It’s why, starting this summer, we need to embrace the blunt, descriptive OOO message.
No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.