*using a professional email marketing solution you can personalize your emails by using your customers’ first name as well as other personalized tokens containing info you have about your customers
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
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I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
In general, because of my position (C suite) my OOO messages are boring and predictable. I’m out from xx date to xx date. If you need help in my absence, please contact xyz person. Otherwise, I will reply to your email upon my return. blah blah blah
No matter what your message says, just make sure you have one – it’s the polite and professional thing to so. To help you get started, we’ve put together some examples you can test, tweak, use, and share with colleagues.
Was required to do this at my last job and our script was to say “I’m working from home today. If you need to reach me urgently, call me at (personal/home/cell number).”
Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
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“Happy Holidays” is typically used when you aren't really sure what holiday someone celebrates. In that instance you are replacing Christmas or Hanakkuh with the word Holiday making it a proper noun, which means it should be capitalized.
No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [Contact Name] at [contact email].
Due to a bank holiday, I am out of the office on 18th November. Emails won’t be forwarded and will be answered after my return on 19th November.
I’ve seen similar things with OOO messages where people would update them practically daily. “I’ll be away from my desk from 9-2 with intermittent emails and then on a call from 3:-3:45” and ….dude. We don’t need that much detail every day.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
Thanks for getting in touch. I am currently out of the office from [date] to [date] and will have limited access to my email during this time. You may be able to get ahold of me on my cell phone at [phone number]. If you can’t get through to me and have an urgent inquiry, you can contact a member of the team at [phone number], or my assistant [Name] at [email] or [phone number].
My office has a shared vacation calendar, which I think is a more helpful way to handle this.
In 2013, researcher danah boyd wrote a LinkedIn blog post advocating for the nuclear option which was framed in the piece as an “email sabbatical.” Coming back to an empty inbox after a vacation is should be a break from the insanity, not a procrastination of it,” boyd wrote of the decision to send everything to the trash.