“I will be out of the office between date and date. If your email requires urgent attention please contact Insert Name Here.” Imo that’s enough
We are encouraged to put up messages that say we have “limited access to email” and alternative contact for things like travel between offices and conferences. We’re technically working those days, but it may be hard to reach us.
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Image Source: https://onepoint21jigawatts.tumblr.com/post/61059236581/day-1-favorite-movie-field-of-dreams-1989
Creativity is thinking outside the inbox when it comes to email marketing, and this email took it way too seriously, for good. Instead of assigning a task to the receiver, this auto-reply asks the sender to complete a survey on which is the best flick from the Die Hard franchise. Any Bruce Wills fan here? Let us know your choice in the comments!
A great out of office message can improve your business relationships, boost appointments and keep everything in check while you’re resting. The only trick is knowing how to write it. So what’s an out of office message and why do I need one? How to improve your out of office message Tip #1: Cover the essentials Tip #2: Redirect clients to your colleagues Tip #3: Be personal Tip #4: Promote your content Tip #5: Go for something light-hearted Tip #6: Know your limits Tip #7: Keep it spartan Conclusions
It’s very likely that you’ll set up an auto-reply message while you’re at a conference or any other business event. What’s more, some of your prospects will be there as well, so you should use an opportunity like that to meet them in person and strengthen that relationship.
The main thing to equivocate over for this sort of response is what details to include as a backup contact method. If your line of work means clients might need to urgently contact you, a mobile number might be appropriate, or if you’re lucky enough to have an assistant (must be nice), you can list their contact details.
I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
Don’t forget our office and Contact Centre will be closed tomorrow; [date], for the public holiday. You can still use our internet banking, mobile app and phone banking during this time.
Seconded, with one exception: I got one once from a distant coworker which said “I have broken my arm in a kitten-related fall and will be out for (…)”. Everyone else uses boilerplate language so that one definitely stood out, but I thought it was the right level of mildly amusing.
How about warning people of what’s to come? Take a look at an example you can use below.
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Optionally, click the Attach Invoice checkbox to automatically attach the customer’s invoice to the auto-response.
Write a short, direct subject line.State your purpose for writing.Include the dates you're requesting.Consider mentioning why you're taking time off.Discuss how you're preparing for time off.Remain available for questions.
They weren’t saying that’s the entirety of their message, just that that’s the phrase they’re using instead of ‘out of office’
It’s my favorite time of year, which means I’m currently out of the office lounging on a Carribean beach, sipping on mojitos, and attempting to achieve the tan I’ve been waiting all year long for.
I am the LW! It’s interesting, having Alison type out the OOO reply comes across less condescending than how it did in video. I’m sure it works for their office but it also says a lot, potentially, about their culture that she’d need to write something out like that in the first place! Usually “I’m OOO from X to X, please contact X for (reason)” should suffice.