Same. I’ve been out of the office for over a year and did not change my voicemail message on my desk phone, nor have I checked it in that year. To be very honest, I didn’t usually check it even when I was in the office.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
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3. Delayed response templates. If you are working, but can't reply to emails easily, make this clear in your out of office message. This will easily set a sender's response expectations.
The kicker is that they all get back on August 1st and are mad that their projects haven’t moved forward.
Soldiers of the 353rd Infantry near a church at Stenay, Meuse in France, wait for the end of hostilities. This photo was taken at 10:58 a.m., on November 11, 1918, two minutes before the armistice ending World War I went into effect
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If you require assistance before then I can be reached on my cell phone at ( cell number).
In most cases, the voice of your out of office message should be similar to the voice you’re using while communicating with clients. If you’re usually formal, replying with a joke could be jarring — and vice versa. Your mileage may vary, but keep that in mind before setting up an automatic reply.
I agree! I’m in HR and all I can think of when I see funny OOO’s from people is, “How big of an a$$ are you going to feel when someone emails you about needing time off for a funeral and they get this nonsense back?”
Season’s Greetings! It’s my favourite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfil my life-long goal of memorising every single line of [FAVOURITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. (Source: Futureofworking.com)
You should use your out of office email whenever you’re going to be away from the office – whether it’s for a day, a week, or even longer.
For immediate assistance, please contact my colleague [contact name] on [contact email/phone number] who should be able to help. Otherwise, I will respond to your email as soon as possible upon my return.
You have options like Recents or Favorites to select based on your choice. This section will take care of the iPhone Auto Text Reply.
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
Greatest update to Outlook, ever. We also got this feature for our office VM, and, as a chronic forgot-to-reset-my-VMer, it’s great not to have the first line of EVERY VM my first week back be, “Hey, your OOO message is still on….”.
I wouldn’t be surprised if she’s had experiences in the past with people not getting an immediate answer then upping the urgency–we’ve had letters about such coworkers here. There’s an email, then a followup email, then a chat message, then a phone call, then they walk over, all within ten minutes of the initial email.
This is true! The nuclear option also helps the recently returned vacationer understand what is a priority and what isn’t. But, as boyd wrote, “if you just turn off your email with no warning, you're bound to piss off your friends, family, colleagues, and clients.” The blog post offers some helpful steps to make a clean break feasible — they include communicating with colleagues about the sabbatical long in advance, managing expectations of those who rely on you, creating a backdoor for true emergencies, and then, right before going away, reminding everyone about the sabbatical once again.