German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
Additionally, you can reference a person in charge of your business while you are way:
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In the Settings panel, select “Automatic replies,” then click “Turn on automatic replies.”
Don’t leave messages that come in outside of business hours hanging. Instead, let them know when they can expect a response. You’ve reached Maggie at HealthCorps. Our business hours are 8-5 EST and I am currently OOO. I will get back to you within the next business day, thanks!
Both of these tools are designed to help you go from Email Explorer to Email Extractor – and get you from guessing to going when it comes to dealing with your email inbox.
Or, announcing a trip on social media could result in email or social media offers too good to be true. It could open the door to spoofed travel details from an airline or hotel from thieves looking for credentials. Because so many employees use the same credentials for business and pleasure, this can put the organization at risk of an attack.
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My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
We look forward to assisting you with all your scan tool needs in 2017! Happy Holidays! Sales & Order Inquiries Track My Order Online Payment Info Shipping & Returns Warranty
The use of humans is weirdly condescending to me, like people who say ‘doggo’ sincerely. It seems incredibly off at work.
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My European colleagues get an extended summer holiday all at the same time, which means we get OOO notes like this:
That said, be careful with messages that are this curt. Make sure you’re familiar enough with your audience — and your boss, for that matter — to know that this sort of out-of-office message will be met with a snicker, and not with annoyance.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].
Thanks for explaining, that makes sense. To me, it seemed like a well-communicated coverage plan and I would have especially appreciated the setting of expectations on how soon I could expect a response so never would have even considered that to be condescending.
“I am out of the office until X date. Your email has been deleted unread. If it is still important, please resend it after my return.”