Additionally, auto-reply messages are something spam senders welcome with open hands. When they send messages to thousands of random email boxes, if those spammers receive auto-replies, they will know for sure which of those email addresses actually exist.
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"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
TEMPLATE #1. (Office closed for holiday notice: Memo to all employees) Dear All, Please note that our office will be closed on (day), (date) because of the (mention reason). The office will then open as usual on the next working day. This is for your kind information. Do spread this info among other colleagues.
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Please contact my colleague (YOUR COLLEAGUE’SNAME) for your urgent concerns. Otherwise, I´ll attend to your emails upon my return at 08.02.2021.
And, although it’s fine to include certain details (e.g. what you’re doing), it’s vital to keep it professional. After all, this email will be sent to anyone who contacts you – so it’s not the place for inside jokes.
I’ve used language like “I’m out of the office at a conference” before and that doesn’t mean I’m not checking email.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
Like the previous examples, the message doesn’t have to be lengthy – you just need to let people know the details, and who they should be contacting in your absence.
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Thank you for your email. I am out of the office in observance of [holiday] with limited access to email and will return on [date]. Your message is very important to me, and I will respond as soon as possible. If you need immediate access, please contact [number].
Above a certain level in my agency managers have to designate an official delegate when they’re out, which can easily result in out of office messages like what you’ve listed. Not the most elegant, but clear and useful!
I think there must have been a discussion about this here in December, because when I recently came to set my OoO recently there was some previous wording along the lines of “I will be spending time with my family during the festive season and will not be checking my email until (date)”. I’m annoyed with myself for deleting it without saving it somewhere, because it was much better worded than that and I’d like to be able to use it again!
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