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I agree about the out of office reply. Made me laugh. Given that I work a high stress job, I can always use some laughter, so I actually don’t mind it.

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It usually isn’t enough to just say you’re out and won’t be responding to messages. You’ve got to give people options for how they can get their issue or request resolved. One of the easiest wins here is to provide alternative contact information. That could mean providing your mobile number while you’re out, or, more commonly, providing the phone number and email of the colleague (or department) that will be covering while you’re away.
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I have tried this on 3 Iphones, 2 are 8s, and it only works while driving. So DND is on, turned on manually. Scheduled is set to off. Silence “always”, allow calls from, no one. Activate is set to manually, auto reply to all contacts. It will not work unless the person is driving. What am I doing incorrectly?
Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!

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Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
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Inform your correspondent about the date by which they can expect to receive a response to the email they send you during the holiday season. Indication that your will reply to the email when they return.

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Apologies, but I’m currently knee-deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on Tuesday 30th May.

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    I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].

    If you know that you’re going to be out of office for a long time, it’s worth thinking about redirecting your clients to your colleague. Mention their name, explain what position they occupy and how they can help your client. Include a way to contact them in the form of an email address or a phone number. Just try to warn a colleague that you want to redirect your clients to them before going on a vacation.
    If you need assistance before my return please contact (name of colleague covering for you, with contact details).

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    “Ahoy landlubbers, Dr Pirate [Myname] is back again to get her second eye done.

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    This article originally appeared on The Daily Muse and is reprinted with permission.

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    I recently described myself as being “out of the virtual office.” Away from the virtual office” would probably have been even more precise. I think whatever you say, people will understand what you mean.

    I could see the benefit if someone needed to ask something before they left. It seems courteous?
    Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.

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    I work in fundraising for after the standard Im out until X, contact Y in the meantime, I also list ways people can give, since thats my job.

    Lastly, don’t forget to set your out-of-office greeting for your office and mobile phones while you’re out.
    The tone of your out-of-office auto-reply may vary depending on the intended recipient of your email.

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Thanks for your message! I’m currently buried in snow and will get back to you once I’ve defrosted on January 2nd.

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Thankfully, with a simple out of office message taking a day off doesn’t mean that your communication with clients has to stop.

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If you see the Automatic Replies button, follow the steps to set up an automatic reply.

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Hello, Please note: [date] through [date] are company holidays for many of our employees. Because of this, there will likely be a delay to request, possibly until [date] when most of our team returns. In the case where you do not receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation by clicking on this link: [link]. Thank you for choosing [company name], and we look forward to providing a smooth and seamless support experience for you. Thanks!

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