Hi, I’m Troy McClure. You might remember me from such out-of-office messages as Avenge My Death if I Don’t Return from DMEXCO and Bye Now, I’m on an Absurdly Long Cycling Trip.
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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
I had this at my old job, but only for internal calls. It was a completely different person on an old job site. IT couldn’t figure out how to fix it. Only one person complained at least, no matter how many times I told her I couldn’t fix it.
Yes – it’s become a stock phrase that people think sounds polite but they’re not grasping the nuance of it.
This is typically what I do. People don’t need to know where you are or what you’re doing. It’s really none of their business. They just need to know how long you’ll be out, that you won’t be checking email or vm while you’re gone, and who to contact instead.
Dear Customer, Our office is closed and you can expect to hear back from me by [date]. Have a great holiday! Regards [Name/signature]
Amen. I have a co-worker who’s out of office message is always “spending time with my kiddos.” I don’t care. Just tell me who to contact and/or when you’ll be back.
Interesting! I’d be unpleasantly surprised and tempted to scold them for not taking a proper break.
That’s exactly how I set up mine, except that ordinarily I’d have several options, like: “If you need help with X, call A. For help with Y, call B. For help with Z, call C. For anything else, call my manager at extension 000.
My husband’s voice mails says “…if you need immediate assistance call Mary at ####…”, only Mary retired something like eight years ago. I mention this to him every once in a while. It hasn’t changed.
I don’t use the OOO. If you’re supposed to be able to reach me by email, I have already proactively notified you of my absence. If you’re not supposed to be able to reach me by email, your email is already in the junk folder and I think it’s cruel to offer you false hope I’m going to read it upon my return from the rare PTO I take.
Our office will be closed for our Thanksgiving Holiday on [date]. The office will reopen on [date].
› Url: https://www.indeed.com/career-advice/career-development/out-of-the-office-message Go Now
I’ve run into the “no voicemail” thing at a few businesses where phone was the main mode of contact too, and it was hugely frustrating. You call your doctor to ask about, say, a billing issue, and it turns out they’re closed, but then it just says the office hours and “goodbye *click*”. Seriously? Sorry, /end rant.
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
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