German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
iOS is offering a feature to set an autoreply for all incoming calls. Instead of merely rejecting the calls, you can send back pre-set messages while you reject it. You have an option to set three quick response message to send back while rejecting the incoming calls.
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Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.
In spite of your best efforts to notify people ahead of time, not everyone will get the notification that you're going to be shut down. Make sure that you: Post signs about the shutdown and when you will be back Change your voicemail message and have a plan for what to do if your voicemail is full: will it notify you? Is there an alternate number to call? Put together an "out of office" email that lets people who attempt to contact you know when you will be back Make sure you have a call tree for emergencies, and that everyone knows who he or she will be responsible for calling in the event of an emergency
Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
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Changing it every evening is definitely too much, though. I would assume the vast majority of people sending business email understand the concept of working and non-working hours…
But I also believe there’s meaningful power in the mundane cultural norms we set and practice. Email, for better or worse, makes up a large chunk of how knowledge workers communicate. So much of this communication is muddled by broken email habits and larger anxieties around performing productivity. We’re constantly nervous about asking too much of others or doing too little on behalf of our coworkers. But we’re also stuck in work patterns that force us to communicate constantly and normalize working and demanding things from colleagues at all hours.
I used to work with someone who had a message telling people she only checked her email twice a day. You pretty much needed to call her if you needed anything outside of those times. (She worked in a remote office.) I think she had read one of those books on efficiency that recommended scheduled email time. But there were problems with this: 4. My department often had to email attachments or text to illustrate our questions/concerns. And we were on deadlines. Reading a page of text over the phone was not an efficient use of anyone’s time 5. She did outreach & was often out of the office on site visits, trainings, or travel to these places, but never ever set her OOO for these, because she was “working.” However, she was effectively not available to read emails from other staff until after hours on those days.
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Whether you're taking a personal or business trip, keep in mind that information contained in your OOO message could be used against you maliciously. Be sure to follow out-of-office message best practices to keep your company data secure. Create different out-of-office replies based on whether the message is going to someone inside or outside your company Avoid personal details Don't share your travel destination Don't provide direct insight into the chain of command Avoid listing your exact length of vacation
The best holiday messages are short, cheerful and specific. Try to include the person’s name, as well as a memory from the holiday season or year.
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The best holiday messages are short, cheerful and specific. Try to include the person’s name, as well as a memory from the holiday season or year.
If it’s anything less than a business day, it just becomes this extra beacon of our completely toxic and out of whack work culture that insists we be reachable every second.