Great customer experience is the essence of business success. It is something customers are willing to pay more for, customer...
“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”
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Yes! I once went through a chain of 4 people’s OOO and was finally directed back to the first person. It was our benefits broker and you can bet that was the year we decided maybe we should entertain other options before renewing our contract.
You can also schedule your auto replies ahead to send at a specific time for a set it and forget it solution.
It is a shame it doesn’t work for people who are not saved as contacts. Hopefully Apple will realize this shortcoming at some point.
If you’re off to have fun on your vacation, you might as well have some fun in your OOO message! And hey, you might inspire someone else to start planning their next holiday.
I’ll reply to your message promptly, after I delete the dozen email newsletters about losing weight. If your question or request is not time sensitive, wonderful! If you require immediate assistance, please send contact to [insert name] at [contact email].
Thank you for your email. I’m currently out of the store on holidays. I will be returning on [return date].
I am currently out at a job interview and will reply to you if I fail to get the position. Be prepared for my mood.
If you scroll down, towards the bottom you'll find a section called Vacation Responder. There, tick Vacation Responder On and fill in the dates for when you want any received emails to be replied to with the automatic response.
Leaving an email without a responder can appear unprofessional, lose potential business and, worst of all, make you look like Scrooge!
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I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
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My OOO messages are always pretty casual, and the last line in the list of “for X, contact Y” is always something like “for chili recipes, contact Z”.