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Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
Who says an autoresponder needs to be impersonal? You can use your OOO message to continue building a relationship with present and potential customers by showing off the knowledge and products you have to offer. You can include a case study, a downloadable to your latest report, or a link to an excellent blog post you published. Not only does this further your credibility, but it also allays the feelings of frustration customers might feel while not being able to reach you. .

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If you’re reading this in your inbox, you can find a shareable version online here. You can follow me on Twitter here, and Instagram here. Feel free to comment below — and you can always reach me at [email protected].
But really, I think people who know you WFH will get your meaning and people who don’t know you WFH won’t care or feel misled if they find out you really work from home.

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While the above is almost certainly a dramatisation, getting your out-of-office message right over the holiday period is arguably as important as all other facets of business. Cashflow? Investments? Who needs ’em when you’ve got an auto-response that’ll make people chortle!
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I have a colleague who usually does different ones for internal and external: internal will be “I’m currently in the pouring rain in a tent in the Cotswolds. I get back (hopefully without trenchfoot!) on Monday Date. Whilst I’m getting soggy please contact Email Address.” and external is just “I’m on annual leave between X and Y and will not be accessing my email. Please contact Email Address if you need assistance during this time.” We all really like their internal ones.

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Thank you for your e-mail. Unfortunately, I will not be able to answer your e-mail before 01.02.2021.

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    Thanks for your email. I’m currently out of office until mm/dd/yyyy. If you need help, email my colleague at [email protected].

    I’ve seen those before (also for maternity or for people who were taking extended leave). I really appreciate it, personally — it basically lets the sender know that the ball IS still in their court, which I don’t see as inherently offensive or attitudy.
    And… it’s playing in the background as I write this email. Guess what? I’m on vacation! And I do love my occupation.

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    1. Out of Office Template #1 For the Person Who Works at a Traditional Company. Hello, Thank you for your email, I’m currently offline until [date]. I’ll reply to your message promptly when I return.

    My mom works part time at a library in archives, where her personal work email is also the general archives email (ie LibraryNameArchives @ email . com). She has an out of office response that replies with her work hours (since she’s the only employee in the archives) so people know when she’s in the library and can respond or when they can come in and visit her. The only frustrating thing is that her email either isn’t capable of, or she doesn’t know how to, turn off the OOO email when she’s actually in the office, or doesn’t trust that she’ll remember to turn it back on. She’ll send me an email about something, I’ll respond, I’ll get an OOO response, she’ll respond, I’ll reply, I get an OOO reply, etc etc.
    If your request is urgent, please send your request to [contact name] at [contact email].

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    Hello, Thanks for reaching out to me. Unfortunately, I’m out of the office from [DATE] to [DATE] with limited / no access to email. If your query can wait, I’ll be responding to the emails I missed when I return on [DATE]. If not, contact [NAME] at [EMAIL] or [PHONE] and he/she will take care of you.

    (first line in the second one refers to the new exec for our function starting that same week – an internal move). If I can get the date I’ll be back into the haiku I do, otherwise I put it afterwards, along with the person to contact in my absence. Obviously if I’m off sick or otherwise can’t be bothered I don’t do the haiku.
    I’m four weeks away from going on maternity leave for six months, so I’m in the process of divvying up my clients between colleagues, or finishing off work and closing cases. I will need an OOO for anyone who pops up again having been closed in the past, so this thread has been useful to get me thinking about it!

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    I’m the same. I don’t find it condescending, it’s kinda eye-rolly but also kinda charming! I get why it could be annoying if you need info quickly. But really, why not inject a little silliness into boilerplate messages like this, as long as it’s not disrespectful or really out of step with your field culture?

    Remember, your email signature is as important to your company as all of your other corporate branding. Update any marketing promotional banners with seasonal offers. When the holiday season is over and your promos have finished, make sure you are no longer using a Christmas themed banner.
    Best wishes for happy holidays and a magnificent New Year. May the holiday season bring only happiness and joy to you and your loved ones. Wishing you and your loved ones peace, health, happiness, and prosperity in the coming New Year. Let the spirit of love gently fill our hearts and homes.

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I should note that our voicemail system has a pretty straightforward feature to put an end date on an out-of-office voicemail message. I am baffled why this person does not use the feature.

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I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is urgent and requires immediate attention, please send an email to [contact name] at [contact email].

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When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?

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