It Rhymes! Rejection doesn’t have to hurt. Why not soften the blow with an adorable poem that informs and delights? Thanks for the email, but I’m afraid to say I cannot reply as I am away.
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
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Hello, All our stores will be closed until the end of the week for [Christmas]. We will respond to all your inquiries once we are back on [date]. Merry Christmas! Regards [Name/signature]
However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.
Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
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Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
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People also hate it when some people sign “Sincerely,” but also a bunch of people hate “Thanks” and “Best” and “Toodles” — almost any signature you pick someone will hate. This is one of those areas of language that feels really subjective and culturally dependent and also…isn’t that big of a deal?
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
What’s the best way to spread the festive cheer? Getting your email senders excited about your favourite holiday of course! Here’s a great one: Season’s greetings! It’s my favorite time of the year, which means I’m currently out-of-office stuffing my face with cookies, sipping on cocktails, and watching [your favourite holiday movie] for the 67th time. I’ll be back at work on [date] and will respond to your email then. If you need immediate assistance, the other elves in the workshop are happy to help out! You can reach them at [email] or [phone]. Happy ho-ho-holidays,
I didn’t like it either. The implication seems be be that the person can’t trust their colleagues to know what to do if they are not around.
Thanks for your email. I'm currently on [reason]. I'll be out of the office from [date] and will be back on [date]. For immediate assistance, please contact [person name] at [person's email]. 6 Tips for Being Productive While Working From Home 20 Powerful TED Talks to Improve Your Leadership Skills
Walk through your office and take a look at your electronics and other potential energy drains. Since you will not be in the office, there is no reason to pay for electricity that you are not using. Make sure that you handle your shutdown properly.
I didn’t watch the video, but reading the transcript I got the vibe that the author is one of those people that thinks they are a lot more clever than everyone else does.
I find it rude, as well. If someone is emailing you (the royal you), it’s because they need something. Saying you’re just going to delete it without also giving that person a Plan B contact is totally rude. It sucks having to go through emails, it does. But it’s part of the job. In my role, I get requests from internal colleagues and from external partners. Even though I provide those partners with an alternate email to send their requests, it’s still my responsibility to make sure that the requests that were sent to me in my absence were handled. Saying “everything I’m sent will be deleted” just Would Not Fly in my industry.