Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
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Using the auto reply messages rightly helps the business from taking impromptu decisions. Here are some samples and templates of automatic reply messages across various scenarios. 1. Offline messages with live chat. If the visitors land your website after business hours or during holidays and do not get any response they might slip away.
I had to explain to her that the email was still there, just like a voicemail, they’d get it on their return.
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
It’s really on you to stay up to stuff, manage requests coming in, manage your time and workload. You shouldn’t expect all your coworkers, customers, people you work with to cater to your personal schedule.
We have one key administrative assistant who works part time and I always forget — I appreciate that she sets an OOO every day because her department is very deadline driven and it helps me to remember that if I need something from them, I need to connect with her in the morning. We also have some staff who work the school year calendar and others who are year round; the OOO is so helpful in the summers!
While you shouldn’t use a vacation message like the first example in this article, it doesn’t mean you can’t have a little bit of fun with your emails.
That’s weird. I’m technically teleworking almost all the time (our office doesn’t really have the space to fit us all in anyway) and I’m next to my computer nearly the whole day…
Depends on the system. Our Outlook is set up so that if you’ve got someone with an OOO in the “To” field, a note shows up saying that they are sending automated messages, and you can see the message. Convenient, since then I can add the person covering their stuff to the email without sending a second email.
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I guess my first instinct might be thinking it’s rude but having seen it a few times I do get it. It really makes sense for people who get dozens or hundreds of emails a day and are gone for extended periods of time. It’s more courteous to be up front about it than silently delete like some people said they do (though I get they maybe just didn’t realize they’d need to do that).
Why Automation Testing is a Must-Have in Software Development Sep 8 - Software development is a huge field with many moving parts. When developing a new product, it’s important to have quality… Read More »
The call handling menus will operate according to the opening and closing hours of your business as well as the hours specified in any holidays or exceptions you have added to your schedule. You can create multiple schedules, so make sure the one you choose or create has the correct time zone and holidays listed before you proceed.
Just say you’re away from your desk! Or if you’re out for more than a day, just say you’re “away” until XYZ date.
Probably a lot of overlap with the same type of person who feels the need to justify every sick day to all their coworkers, like they’re afraid of being judged for being absent. (Yes thank you Jane I don’t care that you were up half the night with a plumbing issue, you don’t need to convince me that you’re tired enough to take the day off)
I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!