Thank you for your message. I am out of the office from May 1-6 with limited email access. If you need immediate assistance, please contact my assistant editor, Alex Jordan, at [email protected] or 555-432-6100. Otherwise, I will respond to messages upon my return.
First, here’s the out-of-message for people who don’t like watching video (although the person in the video is funny and really brings the message to life):
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It’s important to get the tone and content right because it can make or break your reputation as a company.
In this email, you’re a UPS package getting delivered to your vacation destination. Ah, I wish UPS offered this service.
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“This is MY NAME [from COMPANY] calling about REASON. Call me [by DAY/TIME] at (844) 387-6962 [pause, then repeat the number very slowly] that’s eight four four… three, eight, seven… six, nine, six, two.”
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I’ve started using one that’s short/sweet but still has a little bit of JAZZ. I can’t take credit for it – I saw it on Twitter a few years ago. It’s been received well both inside and outside of my organization. Here it is. If it speaks to you, please yoink it and use it as you wish:
If you require immediate assistance, please email [email protected] in my absence. Thanks.
I’m with you. It comes across as a bit scold-y, like chastising someone for emailing while you’re out and treating them as if their issues aren’t important.
There’s a department at my workplace where this is common practice too. My old department worked with clients in similar ways, and I was half expecting we’d also be required to do it, but luckily that never happened. Further proof that, at this (generally progressive, flexible-working) company, your actual work-life balance heavily depends who manages you.
Here are the 25 best office closed for holiday message templates that are professional. ----- Our office will remain closed until the end of this week for Thanksgiving …
5. 5 The Friendly Professional. Season’s Greetings! Thanks for getting in touch. I’m out of the office enjoying the holidays until [date]. I’ll respond as quickly as I can when the festivities are over and I’m back at my desk.
A professional email signature with contact information should do the trick in any case. Will you be monitoring your mailbox? – sometimes, when you are out of office, you may be able to check your incoming emails from time to time. If you can and do – include this information in your out of office message.
If you are going out of office but still leave something interesting for your contacts like poetry, that’s something really out of the box. This is a truly amazing OOO message, and reverting with poetry will surely make the receiver read it twice as emails are the last place one imagines reading poetries. Especially closing with “If all else fails, clear your cache…” is one good way of telling people that they will need proper help and it will anyway take time before they’re all set. Have a look at it here:
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If it’s not that infinite loop of autoreply hell, you get the “I will not be reading or responding to any email sent during this time. Please resend your request after August 1st.” dismissal.