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Yupp! At this particular place we had a client who could not get a hold of someone. They made a huge stink about it and this became company policy. We also had to change our VM every night. We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.
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5. Out of Office Template #5 For the Person Who Will Be Checking in (Reluctantly) Hello, I’m out of the office until [date]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away.
Auto-reply email sample: Hi [first_name], Thanks so much for reaching out! This auto-reply is just to let you know… We received your email and will get back to you with a (human) response as soon as possible. During [business_hours] that’s usually within a couple of hours. Evenings and weekends may take us a little bit longer.
I’m not sure I agree. Just as it’s part of the job for someone to handle their emails, it’s also part of the job for the sender to make sure that their request is sent to someone who is available.
This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
As an employer one of our policies is to Call in absent days not text them in. This hasn’t worked well as employees ( especially young employees) will still text in those types of messages. It would be wonderful to have a feature in the iPhone that allows for instant text response that can be set up for certain contacts( employees). Something similar to an out of office message in email…” I am not receiving text, please call … … …. and speak to me directly”
I would follow up with my coworkers before I follow up with an outside client. “I see an email from Wakeen asking for a copy of the 2020 TPS report. Before I follow up with him, did anyone get him the copy?” It just make a department look dysfunctional if they can’t communicate internally and get their act together before contacting an outside person.
For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.
There's no shame in using Christmas to indulge in your childhood movie tastes, but there is shame in not sharing that adorable side of yourself when people are trying to reach you during the holidays.
Bon voyage! You’re going on your holidays and you’re completely leaving the office behind. This is the perfect auto-response if you won’t be checking your emails the entire trip.
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However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away.
This message is really long. I’d probably just hit delete and try to get in touch with someone else.
One of your European connections here. When I know the person covering me will also be away for part of the time I’m gone, I get another colleague to cover for those dates and put that in my OOO. Saying “Your e-mail will not be read” or similar is really off-putting. The youth worker at my church does this and I find it infuriating. Of course it won’t. That’s the point of a holiday. When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
Don’t leave messages that come in outside of business hours hanging. Instead, let them know when they can expect a response. You’ve reached Maggie at HealthCorps. Our business hours are 8-5 EST and I am currently OOO. I will get back to you within the next business day, thanks!
When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”