Rather than clutter your general greeting, set an auto-attendant for a campaign-specific phone number. You can assign a unique number to each of your campaigns. Record a voicemail message that helps callers to learn more about your marketing campaign.
If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona ([email protected]) and she’ll try to point you in the right direction.
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Automatic email replies. The IS&T Knowledge Base (KB) details how to set up automatic replies for your MIT email through the Exchange service or on Outlook. Both allow you to set the start and end date of the auto-response and to choose if everyone will receive this auto-reply or only those within MIT.
It’s my favorite time of year, which means I’m currently away from my inbox chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfill my life-long goal of memorizing every single line of [your favorite holiday movie].
POP SETTINGS Server name: outlook.office365.com Port: 995 Encryption method: SSL SMTP... IMAP Folders are not displaying in Outlook
If you are going on a vacation, try to surprise your customers with an Out of office message that appears on your behalf and tension free and enjoy the vacation.
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
Glad to see that you figured out. Yes, you have to turn on DND Mode manually from Control Center.
I’d side-eye if an OOO for a couple of days off said that, unless someone was in an unusually time-sensitive role. But if someone’s out for long enough that there’s an alternate contact provided, that’s long enough for them not to be wading through missed emails when they get back.
Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information. She holds a B.A. in English from the University of Rhode Island, an M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.
What I really hate is when I get back to the office and haven’t taken the 10 minutes to go into our labyrinthian voicemail system, remove the out of office voicemail message, and record a new one (without being interrupted, stuttering, etc.) and some SUPER DUPER HELPFUL person feels the need to InFoRm mE in their voicemail message that I sTiLl HaVe My OuT oF oFfIcE mEsSaGe Up!!!1!
I am traveling for work August 3–7 and will be slow to respond to email. If you need immediate attention, you may contact me at 910.555.7652. Troubleshooting requests should be sent to Adalis Rossman at [email protected].
We’ve gone into lockdown in my state again, and one of my colleagues (events) has put the following as her out of office: Thank you for your message, I am working however there may be a delayed response as we manage our current events that have been affected by the recent XXXXXX Lockdown. I will respond to your request as soon as I am able. If the matter is time sensitive that can not wait please contact me on my mobile:
I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
Thanks for explaining, that makes sense. To me, it seemed like a well-communicated coverage plan and I would have especially appreciated the setting of expectations on how soon I could expect a response so never would have even considered that to be condescending.
(Obviously, it wouldn’t fly in all cultures, but I do think this should be more normalised.)
Every customer interaction is important to showcase your brand personality and auto reply messages are no different. Hence, you need to make the right use of every opportunity and convert it into a good experience. Automated reply messages help you to provide great customer experience and also sets the right expectation.