So what do good out-of-office messages look like? Here are a handful of examples that will help you craft the perfect out-of-office message:
I can see why you’d have a negative reaction to it–that’s how I felt the first several times I heard about these kinds of emails–but I don’t think it’s actually rude (unless they’re saying “if I get emails from Ali G, I’m deleting them”). The wording of the email can be rude, but the general concept of this kind of email isn’t.
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Or provide one of those downloadable calendar reminders in the OOO response that says “X is back from leave; okay to email!” Then at least you’re being helpful and proactive while you’re deleting everyone’s email.
Whatever style you may adopt, it’s still useful to know that some of the general rules apply to all instances: Stay consistent with the preferred communication style, particularly if you go for more creative options Double check for grammar and typos, as your template will be sent to many addresses Do not overdo it in terms of using unconventional style, particularly if you are not sure that it will fall on right ears with some of your customers Wrap-up
The majority of your out-of-office emails will go to recipients with whom you communicate regularly. If you are sure that there’s a certain level of familiarity with all of the people that get your auto-reply messages, consider writing something about yourself, a funny note, or a joke. That allows them to develop a more personal relationship with you.
This might seem obvious, but make sure you clearly state and restate the dates you’ll be out of the office. Even if you put the dates in your subject line, you should also repeat them in the message body. It’s hard to over-communicate here. State exactly when you’ll be back, and whether or not you’ll be responding to calls and emails while you’re out. If you’re on the road but are responding to messages, let everyone know if you’ll be unavailable for an extended period (while on a flight, for example), if you’ll be in a different time zone, and in general, that they should expect a delay in response time. All in all, set realistic expectations and strive to be as specific as possible.
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
When crafting an out-of-office reply, keep in mind that you must provide sufficient detail so that recipients understand exactly when you’ll not be able to respond.
How do I add the District Events and Religious Holiday calendars to my calendar in Outlook?
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However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
5.) Estimados/as clientes/as, nuestras oficinas permanecerán cerradas del 24 de diciembre al 2 de enero. Podrá contactar con nosotros en horario habitual a partir del lunes 5 de enero. Le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo lleno de éxitos.
I do that for most cases. Occasionally I’ll change it to “I’m out of the country and will not have phone or email access.”
“To the Robotics Corp office, this mail is to inform all the staff and employees that the office will be closed for a week on the occasion of Durga Puja. Through this mail also, I send holiday wishes for all the employees on a superb recreational holiday period. Have a happy holiday.”
Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
Your clients should know when they can expect a response and when you might be unavailable due to unforeseen circumstances.