For example, if you don’t clearly state the dates you’ll be gone, your office coworkers and clients might send you multiple emails, clogging your inbox and making it difficult for you to catch up when you're back. And if you don’t include the name and contact information in your outgoing message for the coworkers who can help in your absence, your well-earned vacation time might get in the way of ongoing projects at the company.
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For those new to the business world, your out-of-office message is the most common form of automation related to email. Once activated, it sends out a predetermined email message to anyone who emails you while you’re out, telling recipients exactly what they need to know.
In Outlook Mail, you can set an auto-reply or "vacation message" on your account. This will automatically send a message back to anyone who emails you to let them know that you are on vacation, out of the office, or otherwise unable to respond.
The following phrases will be very useful when you’re preparing your out-of-office message template. To say you will be absent I will be out of the office. I am not in the office. I am (currently) out of the office. I will be away from X to Y. To redirect the message Should the matter be important… If you require immediate assistance… For urgent queries… If you have an immediate need… …please email X. …please contact X. …please write to/call X.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
If you’re out for several days, then sure, say when you’ll be back and leave info for who to contact in the meantime.
I’ve had people inform me that my OOO is up during a period that I was still away. Yea I’m aware my systems are set to send an OOO message, it’s doing its job if you got it.
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I saved this one for the last example. It’s exactly what anyone would like to say when an associate messages them regarding any work during the holiday season. It talks about the ‘me time’ and also shares empathy for the sender. Especially, asking the sender to order the Pepperoni Pizza after stating the date of return is a fab movie. One of the best ways to display empathy is being humorous as it doesn’t put the other person into pressure- it makes way for helping them take the situation lightly!
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Thanks for explaining, that makes sense. To me, it seemed like a well-communicated coverage plan and I would have especially appreciated the setting of expectations on how soon I could expect a response so never would have even considered that to be condescending.
“The world is serious enough as it is - people need, and usually appreciate, an unexpected moment of levity in their day,” he says, when quizzed about how recipients might respond to such an OOO. He also confides that he himself has dispensed with auto responses altogether – though not for idealistic reasons. “The last time I tried to set one up, I botched it so badly that somehow it resent every single email in my outbox from the previous year - client emails, firing notices, literally thousands of emails.”
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