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At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”
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Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
But this is where it becomes a power thing. The OOO person says that everyone else wants stuff from them that the sender can’t get elsewhere and you need to grovel to get it from them.
Use this response if you’re in a millennial workforce or you want to seem ‘down with the kids’. Or if you spend way too much time on Twitter. hitting your inbox between [date] and [date]; got sent to you unusually quickly and; is the same response no matter how many times you email;
Hi, I’m out of the office with no access to email until [MM/DD]. If your request is urgent, you can contact [email] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, subscribe to our fantastic newsletter[link]. Get actionable tips once per week geared toward helping you grow your business.
Website: https://www.interimbusiness.com.au/7-ways-to-announce-your-holiday-office-closure-to-the-world/
It got bad enough that others began begging someone to cull the list. Reply all, of course (thankfully it didn’t turn into an explosion of replies all). Someone finally did remove the email from the list.
“It wasn’t a vacation, but I didn’t want to deal with normal business stuff,” he says. “Humor is sticky. People laughed … and they left me alone.”
Seconded, with one exception: I got one once from a distant coworker which said “I have broken my arm in a kitten-related fall and will be out for (…)”. Everyone else uses boilerplate language so that one definitely stood out, but I thought it was the right level of mildly amusing.
Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
Boss would put up an OOO when attending an event off-site, but would still be answering their emails, which meant that I would get “Boss said you were the correct contact, can you help?” Inevitably, I would respond and, two hours later, Boss would too, cc-ing me on the original email in which they shared the exact same info I had earlier that day. It was MADDENING.
Website: https://www.bestvirtualparalegal.com/blog/client-relation-case-management/10-best-office-closed-for-holiday-messages
Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
A well-deserved holiday deserves a substantial out-of-office message that really hammers home the fact that they’re still working, while you’re off on your travels – nice and descriptive to really paint the picture!
Same! If I’m on vacation then I say I have no access to emails. Even if I’m just sitting on my couch all week.
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