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Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?

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It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.
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The main goal of an auto-respond email is to ensure clarity of communication expectations and offer appropriate alternatives.
Ahoy there! I'm currently getting my sea legs as I set sail on a cruise around the Mediterranean Sea! If you have any enquiries in my absence, you can contact the crew at Thrive by emailing Sarah at [email protected] or calling the office on 01325 778 786.

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Hello, Please note: [date] through [date] are company holidays for many of our employees. Because of this, there will likely be a delay to request, possibly until [date] when most of our team returns. In the case where you do not receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation by clicking on this link: [link]. Thank you for choosing [company name], and we look forward to providing a smooth and seamless support experience for you. Thanks!
Related PostsFirst Grown Up Job Guide: Preparing for annual leaveHow to Survive the First Day Back at the Office After a HolidayHow to take guilt free annual leaveThe Perfect OOO Templates for Christmas Break

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NOW READ: Twas the night befraud Christmas: Here are the top three scams to look out for over the holidays

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While this sounds kind of onerous, I don’t think it’s actually a bad idea to say “I don’t have this info but I’ll get back to you when I find out” if it’s going to take a while.

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    That sounds like she’s using an auto-responder, not an Out of Office. The primary difference, as far as I can tell, is that an auto-response will respond to every email, whereas the OOO message will only reply once per sender when it’s turned on. (Turning it off and then back on resets it)

    In Outlook Mail, you can set an auto-reply or "vacation message" on your account. This will automatically send a message back to anyone who emails you to let them know that you are on vacation, out of the office, or otherwise unable to respond.
    You can show just how thrilled you are about your vacation while still providing an apology (of sorts… not really). 8. “I am currently out of the office and probably chilling on the beach. Enjoy your work week.”

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    Yeah, I do think some are pretty funny (eg tan lines) and some are not so terrible, but I honestly think she took them incredibly seriously and wasn’t trying to make her colleagues laugh as much as just ….. put out an air of “look how personable and authentic I am”. She also lamented that other people’s OOOs were “rigid” and why couldn’t people have fun?! Which again, sounds not so bad but was someone who would regularly ask prying inappropriate personal questions, so it came across less like “let’s loosen up” and more like “why won’t people tell me the specifics of why they’re off today, because I deserve to know”.

    And, although it’s fine to include certain details (e.g. what you’re doing), it’s vital to keep it professional. After all, this email will be sent to anyone who contacts you – so it’s not the place for inside jokes.
    One of the most common mistakes people make when setting up their auto replies is making them long. Nobody wants to read a long email message — and especially so when it’s an email message that tells them you’re not going to reply right now.

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    If you require assistance before then I can be reached on my cell phone at ( cell number).

    Victoria Akpan holds a bachelor’s degree in Communication Arts from the University of Uyo, Uyo, Nigeria. She is a freelance creative and blog content creator. Recent Posts Top 12 Best Spanish Movies on Netflix to Watch this September Amazing Driving Job Opportunities Near Me and How to Access Them How to Partake in the Free iPhone 13 Pro Max Giveaway Promo Celebrities Giving Away Money on Social Media, Twitter or in Private Free Car for Single Moms by Giveaways, Donations or Vouchers
    If you need immediate assistance before then, you may reach me at my mobile – (Mobile Number).

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    Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."

    When we have people go on maternity leave we normally arrange with them for mail to be forwarded directly to the person covering their leave, (but I’m in the UK so normally they will be out for 6-12 months)
    Exactly! This may be the type of person who hears a phrase that sounds polite when referring to another, but mangles it and uses it to refer to themself so it becomes the opposite of polite.

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Give yourself some slack when promising people to keep up with their messages. If your vacation ends on January 18, but you know that you won’t be able to check up on old emails for the next couple of days, mention that in your reply.

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For immediate assistance, please contact my colleague [contact name] on [contact email/phone number] who should be able to help. Otherwise, I will respond to your email as soon as possible upon my return.

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I have a coworker who has an “always-on” autoreply stating that she “is busy with client meetings during the day” and therefore only checks emails at 9am and 3pm. I understand wanting to set the expectation that people won’t get an immediate response, but it really baffles me. If you are still able to respond within 24 hours, why does anyone need this information? To me it feels like some weird self-help tip or power move that they read somewhere that serves no actual function.

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