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When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”

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Readers, what do you like and hate in out-of-offices replies? Any stories of particularly off-key ones?
I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way. .

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Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
I am on emergency leave for today with no access to emails and phone calls. Hence, kindly expect a delayed response. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video

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Hello! Thank you for your message. I am currently out of the office, with no email access. I will be returning on [date]. If you need immediate assistance before then, you may reach me at my mobile – [mobile number]. Thanks!
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!

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There are some places where the culture absolutely embraces this type of…expression so it may be that it works just fine.

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In general, because of my position (C suite) my OOO messages are boring and predictable. I’m out from xx date to xx date. If you need help in my absence, please contact xyz person. Otherwise, I will reply to your email upon my return. blah blah blah

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    I am out for eye surgery on Monday 24th May and will have one eye covered. All going well I should be fine shortly after, however reading long emails or longer periods of screen-facing work will take some effort.

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    An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.

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    If you’re not sure when you’ll return, don’t include dates. Simply direct them to a colleague.

    If you have a main email that customers use, set the email out of office message to reflect when you will return and if it is an emergency who they can reach.
    I’ll reply to your message promptly when I return. But if you require immediate assistance, please send an email to [Contact Name] at [contact email] in my absence. Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional

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    Hi Steve, thanks for your article. My issue is same as Pam Lamkin, above. In order to use your phone you must turn off “Driving” mode, and then any messages that come in will not get the auto reply as long as you are on your phone, and until you reinstate the driving mode. Any thoughts?

    Dear Customer, Please note that on [day], [date], is [holiday name]. The store will be closed all day and will open again at [time] on [Day]. Enjoy the holiday. Regards [Company name]
    3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."

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    The subject line. This is the very first thing your customer will see, before they even open your email. The opener. The first line is what greets the customer as soon as they open your email. The “thank you” The body. The email signature.

    It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.
    Who says an autoresponder needs to be impersonal? You can use your OOO message to continue building a relationship with present and potential customers by showing off the knowledge and products you have to offer. You can include a case study, a downloadable to your latest report, or a link to an excellent blog post you published. Not only does this further your credibility, but it also allays the feelings of frustration customers might feel while not being able to reach you.

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I mean, I think we all know the breadth and depth at which one can express themselves via emojis. But an out of office that only uses emojis? Brilliant. If you create your own Out of Office emoji reply, I BEG you to post it in the comment section below.

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This is too much. If someone said something like “I’m at the beach until Jan 5!” instead of “I’m out of the office until Jan 5,” I’d appreciate the slight personal touch. But don’t share too much. We just need to know that you’re not gonna answer our email for a while.

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I work in a role where someone else has to cover when I’m out, so most things do get taken care of. I have never been in a position where I could delete all emails without ruffling some serious feathers, so while I appreciate the motivation, it’s a completely foreign option to me.

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