Ted Lasso’s leadership lessonsBeware the pitfalls of the post-pandemic hybrid eventCSR careers finally come of age — and are breaking sector boundariesWhy do businesses keep trying to find a ‘magic’ playbook?Business book of the year 2021 — the shortlist
The worst one I ever received was from a coworker (senior to me, but not my manager) many years ago. I’ll paraphrase it as my memory isn’t great:
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Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
Out of office messages can be as concise or detailed as you need but should follow a standard structure. Here are two templates you can use to create your own message.
I usually put my boss in my OOO, because if something is so urgent that it needs to be delegated RIGHT NOW then it’s urgent enough that my boss should know about it, and he’s also in the best position to know who on the team to delegate it to based on everyone’s workloads and what can be dropped. But the most likely result is that whoever is emailing me either waits for me to get back because it’s not that urgent or goes to the next/backup person based on our central documentation about who to contact for particular issues.
The best solution, in my experience, is for the person covering your work to cc’ you on responses to the forwarded request. Pay No Attention To The Man Behind The Curtain* June 3, 2021 at 11:27 am
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closing phrase; email signature template; sender's name; sender's contact information; Your email closing is the last thing a reader sees, so it can leave a lasting impression. A good, professional email closing will make a positive impression. A sloppy email closing full of mistakes may cause the recipient to view the email sender as less than
Since I’m out of the office for the Thanksgiving weekend, I’ll respond to your email with a list of 10 things I’m thankful for: Copiers that collate Co-workers that brew more coffee when they empty the pot Donuts on Mondays AND Fridays When IT surprised me with a new laptop AND remembered to transfer my files When You-Know-Who died at the end of book 7 Dry-erase boards that actually erase The brave soul who cleaned out the refrigerator When I’m early to an all-staff meeting and score a table near the door HR finally sent a memo telling people to STOP clipping their nails at their desk OOO autoresponders
The start of the holiday season does not mean letting your inbox enjoy the same degree of leisure and festivities as you do. Despite being busy with all the buzz and planning, you can hardly lock your business’ door before taking care of what happens with your inbox.
That’s just sloppy. We always check who will be available, because usually someone is. We also have a service address, and usually use that for OOO–messages. Then the ones working are responsible for those messages. That said, in my branch nobody seriously awaits an answer in July, but I’m in academica.
A couple work friends and I banded together years ago to fill each others’ voicemails so it would be impossible to leave us new voicemails.
Hello, We are currently closed for the holiday. If it’s something urgent you can email [name] at [email]. Kind regards. [Name/signature]
One of the real joys this holiday season is the opportunity to say thank you and wish you the very best for the new year. Warmest thoughts and best wishes for a wonderful holiday and a very happy new year. Wishing you the gifts of the season — Peace, Joy, Hope. Merry Christmas.
Ted Lasso’s leadership lessonsBeware the pitfalls of the post-pandemic hybrid eventCSR careers finally come of age — and are breaking sector boundariesWhy do businesses keep trying to find a ‘magic’ playbook?Business book of the year 2021 — the shortlist
If you set up a vacation reply but people say they are not getting the reply, it could be one of the following:
List the full name, phone number and email of an assistant or a coworker who can respond to messages and meet deadlines in your absence. If more than one person is handling your duties, list each one and the reason for contacting them. In some cases, you may consider providing a way to reach you in case of an emergency.