Yes – this might amuse me if I got it once, but it would get old very fast . Maybe as an internal message if it fit the office culture. If I were an outside client or contractor and got something like that I;d see it as unprofessional (although I get that cultures and industries differ)
I’ve had people inform me that my OOO is up during a period that I was still away. Yea I’m aware my systems are set to send an OOO message, it’s doing its job if you got it.
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It definitely sounds like something my boss would write and I laughed at it. In our work, everyone thinks that they’re a special emergency all the time. Stopping to think “if I don’t have this in the next two days what will the actual consequences be” is a thing that should happen more but doesn’t.
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
My coworker went out on disability for surgery and left an ominous OOO saying she would be out and did not have a return date, multiple people contacted me bc they were freaked out. The message suggested people reach out to me in her absence and spelled my name wrong, we’ve been working together for 4 years.
Here's a million-dollar question: how do you get people to do what you want them to? That's where Calls-to-Action (CTAs) come in.
“We all need breaks from time to time. Today I will be disconnecting from all things work, and going for a walk to smell the roses and soak in the sunshine.”
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Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello."
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [contact name] at [contact email]. For Those Who Intend to Chill in a Galaxy Far Far Away (Where There Is No Internet)
The date range you're gone but more importantly . . . The day you will respond. (Pro tip: If you seriously get a ginormous volume of emails when you're away, or you're going to be gone for an extended amount of time, make sure this date is one or two days AFTER you're back from your vacation. Under promise, over deliver, do your laundry.) Alternate contact if there is an emergency. Your phone number (if you absolutely must, but I don't endorse this).
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Like, relax. If the dates are outdated, you can probably safely assume I’ve returned already and that I’m spending my time getting back to people instead of worrying about my very clear out-of-office message. If you’re really concerned, you can contact the backup person whose information I provided IN THE MESSAGE to confirm or just, you know, text me.
I worked in a call center for Big-Evil-Bank for five years, and every new manager would have a different OOO policy/pet peeve that they would require phone-miners to follow. In particular, the memory of the six month period where we were forced to put an OOO up if we left our desk for so much as ONE HOUR smacked me in the face when I saw question. That was by far the worst/strangest/most tedious OOO policy I have ever been forced to follow.
You just have to be very certain of your audience if you’re going to use an email with humor. It has to be the right tone, and it has to be right for your business and your clientele.
Like email, business text messaging is a platform that’s always on. But that doesn’t mean you have to be. So sit back, relax, and let the leads begin to manage themselves!
Having a professional automated message when you are busy enough to answer customer queries right away can set the right tone for your business and inform customers when they can expect to receive the response.